Secretary to the Managing Director and administrative executive
AL SAAJ SECURITY AND SAFETY SYSTEMS
Total years of experience :22 years, 0 Months
Preparing for an effective meeting within the office or with the clients.
Keep complete, accurate records of all meetings of the association.
Schedule appointments with the clients.
Arranging all the file documents in an organized manner.
Organizing travel arrangement.
Organizing the hotel arrangements for the delegates from other countries.
Drafting letters and other correspondence.
Drafting inter-office memos.
Maintaining the attendance and the leave cards.
Maintaining the stationery, stock requisitions, petty cash and invoices.
Interacting with the clients or agents overseas and and making referrals.
Screening the calls of the top management and scheduling appointments.
Maintaining hard copy and electronic filing system.
Assisting clients from the united kingdom with their insurance policies and queries.
Handling inbound calls as well as assisting customers who have specific inquiries .
Update the existing databases with changes and the status of each prospective customer .
Processing the claim and Issuing the claim value.
Training the new comers and budding their calls.
Handling escalation and complaint calls.
Preparing the team roster.
Follow up the calls of the client which includes faxing, filling up paperwork, doing checks on credit references as well as dealing with other departments .
Undertaking interviews for cooperate clients.
Short listing the right candidate and Recruiting of the candidate as per the selection procedure specified by the client.
Meeting with cooperate clients in order to handle their recruitment process.
Conducting orientation program to new employees.
Maintaining the records relating to attendance, overtime and earnings of the office staff.
Ensuring that overtime work and its payment are in accordance with the requirements.
Handling the leave application and insurance procedure of the office staff.