System Engineer
Six Sigma
Total years of experience :12 years, 5 months
• Installation of SVN Server
• Creation of User Accounts Manually in SAP
• Termination / Deletion of user accounts in SAP
• Installation and configuration of Printers ( network & USB of office and home )
• Trouble shooting and installation of VM Ware Connectivity Issue
• Trouble shooting and installation of Citrix Client Connectivity Issue
• Trouble shooting and installation of VPN Connectivity Issue
• User accounts access and permission issues.
• Installation and troubleshooting of software’s.
• Installing Windows XP, win7, server2003, server2008, server 2012 using Image formatting, Deploying OS with network, Manual formatting
• Installing and up gradation of operating systems like Vista, Windows 7, Windows 8 and Server 2008 Server 2012.
• Installing and configuring Network Printers and manual printers
• Configuration of VPN, remote connectivity
• Installation of SAP Logon, SQL SERVER 2008, 2012, VISUAL STUDIO 2008, 2010, 2012
• Trouble shooting of hardware devices, laptop and computer
• Experience in trouble Shooting of Mail Clients (MS outlook, )
• Experience in MS Office Applications, Antivirus Clients - (Symantec, Kaspersky, McAfee etc.)
• Basic Trouble shooting of Mcafee Encryption
• Basic troubleshooting of I Mac ( apple systems)
• Excellent written and verbal communication skills;
o Hardware and Basic network related issues
o Connectivity Issues with remote desktops
o Trouble shooting and installation of VM Ware Connectivity Issue
o Trouble shooting and installation of Citrix Client Connectivity Issue
o Trouble shooting and installation of VPN Connectivity Issue
o Installation of soft wares requested by the users
o Installation of User operating systems like windows XP, win 7 and win 8
o Installation of server operating systems like Server 2003 and server 2008
o Installation of scripted software’s and operating systems as per the client requirement
o Providing KT session with regards to IT security and policy followed at the organization
o Taking care of IT Asset management,
o Allocation of pc’s as per the project requirement
o Update and maintain information databases of the users,
o Maintaining the list of software installation and informing the users at the time of software license expire
o Keeping in touch with level 1 IT Engineers with regards to their progress in work.
o Scheduling the shift timing rooster and transport facility for IT Engineers
o To support members of the Team including tasks such as conducting a team meeting every month. Taking the review of previous month IT Service status and resolve those issues in the upcoming months.
o Scheduling Engineers as per their technical skills and experience.
• Post Graduation: MBA in Banking and Finance (Pursuing from 2012) • Graduation: B.COM (Computer Science) (Kristu Jayanti College, Bangalore University)
• PUC: Higher Secondary Course Certificate (INJC, Bangalore University)
• School: Secondary School Leaving Certificate (Lake Montfort School, Bangalore)