Shehzad Nazir Nazir

Systems Analyst at Al Wahda Express Saudi L.L.C

• Saudi Arabia - Riyadh
• My current job since October 2005

AREAS OF EXPERTISE & TECHNOLOGY SKILLS

Server Technologies
Active Directory, MS SQL Server, MS Exchange, MS IIS, 4D Server…..

Platforms/Operating Systems
Windows 2000/2003 Servers, Windows NT/2000/XP, MAC OS X…..

Networking Technologies
Ethernet LAN/WAN, Switches, Routers, Firewalls…..

System Platforms
Pcs, MACs System Management, System Support, Technical Support (end users), System Infrastructure Development……

Applications
MS Project, MS Office Package 2010, Adobe Illustrator, Adobe Photoshop, Crystal Reports ……

Responsible for System analysis, support and administrative at all levels as a part of all hardware/Software and networking system is configured and deployed correctly.

Duties and Responsibilities
• Improved performance and reliability of multiple systems-Windows domain controllers, Exchange
servers, and hard drives-by reconfiguring problem installations.
• Provided functional and technical support, troubleshooting and diagnosing hardware and software
problems, including desktop, Macintosh, laptop, LAN, WAN, and remote systems.
• Supporting users and network administrators over the telephone and by email.
• Management of the daily data backup and retrieval scheme.
• Development and implementation of new systems.
• Develop and maintain a disaster recovery plan.
• Resolved problems on workstations operating system and configured for TCP/IP network, including
DHCP, WINS and DNS settings.
• Responsible for the provision of IT infrastructure services including desktop, Macintosh, applications
local and / or wide area networks, IT security and Telecommunication.
• Assisted IT Manager by providing technical support on software and hardware issues including
cabling and peripheral malfunctions.
• Worked with IT management team in developing database backup and recovery plan and corporate
network and internet security policy.
• Managed Customer Internet services on website including web services- company flash banners,
profile, branches, activity etc.