Project/ Operations/ team Manager - GoExcellent
Apple
مجموع سنوات الخبرة :9 years, 4 أشهر
2013 Apr. - Present Project/ Operations/ team Manager - GoExcellent
• Responsibility within operation
o Implementing and managing the assignment (Apple)
o Achieving financial targets
o KPI & SLA
o Weekly & monthly business review with client
o Recruiting new employees
o Business "know how"
o Performance optimization by using Six Sigma tools
o Team Building
o Change management
o Production
o Personnel
o Coaching on individual / team level
o Reporting / Analyzes
Feb 2011. - Mar2013 Manager - TeliaSonera
• Responsibility within operation
o BTB
o People management
o Sales
o Kpi & SL acheivement
o Scheduling
Jun 2009. - Dec 2011: Founder & Partner - Guidance
• Founder and director of Guidance
o Building client pipeline
o Financial targets
o Headhunting - Recruitment & Consultancy
o Human Ressources
Jan 2009 - Feb 2011: Manager - GoExcellent
• Responsibility within operation
o Implementation of new clients (BTC)
o Financial targets
o Team building
o Production
o Personnel
o Coaching
o Reporting
Dec 2005 - Jan 2009: Manager - Aditro / Tradimus
• Responsibility within operation
o Implementation of new clients (BTC)
o Team building
o Production
o Personnel
o Coaching
o Reporting
Dec 2003 - Sep 2004: Project manager (Nordic) - Koolprint.com (Turkey - Istanbul)
• Responsible for Nordic clients
o Direct sales
o Client relationship
o Quality assurance
o Financial targets
2000 - 2002 Handelsgymnasium / College (Gullfossgade)
