Sherif Azzam Tawfik

Acting as the Operations Manager for the Factory, orchestrating the overall operations of SAF. Established the company’s quality and supply chain system.

Major Achievements:
• Introduced and managed business process excellence culture and methodologies to optimize the process efficiency and minimize waste
• Created all the company’s procedures to clarify and control all processes
• Passed an official certification audit after two months of starting operations without a single Major non-conformity
• Developed the supply chain management system
• Created a supplier qualification system for approvals of new suppliers
• Managing the overall company KPIs and develop relevant strategic action plans

Controlled the supply chain operations by balancing the demand planning and sales forecast with our factories production capacity to ensure smooth customer delivery throughout GCC. Establishing process quality systems to monitor and control the company’s operations through KPIs and Balanced Score Card.

Major Achievements:
• Introduced Demand Planning & SIOP process
• Implemented a projects management and evaluation program
• Created a weekly projects pipeline review
• Developed a mechanism to optimize the raw material ordering and usage between factories

Managed the distribution center supply chain operations and warehouse local adaptation center. Orchestrated the distribution center physical and operational transformation hence upgrading the sales turnover with 25%.
Running supply chain projects targeting improving the supply chain and logistics costs optimization.

Major Achievements:
• Re-engineered the supply chain management sourcing strategy
• Optimized the procurement lead times by15% while maintaining optimum stock levels
• Decreased the days of inventory from 145 to 110
• Reduced the inbound reception lead time from 3 days to 48 hrs in sea & 24 hrs in air
• Eliminated customer complaints on logistics delivery discrepancies by applying quality control plans
• Increased forecast accuracy through Sales Inventory and Operations Management process