Shiena Marie Libunao, Second Assistant Manager

Shiena Marie Libunao

Second Assistant Manager

Golden Arches Development Corp., (McDonalds Philippines)

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Office Administration
الخبرة
3 سنوات, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 سنوات, 3 أشهر

Second Assistant Manager في Golden Arches Development Corp., (McDonalds Philippines)
  • الفلبين
  • نوفمبر 2013 إلى مارس 2015

Coordinated the entire operation of the restaurant during scheduled shifts.
Took responsibility for the business performance of the restaurant.
Handled weekly and monthly inventory control.
Prepared monthly store results targets versus actual results
Created and executed plans for department sales, profit and staff development.
Prepared reports at the end of the shift/week, including staff control, food control and sales.
Performed direct customer relations and customer recovery.
Handled customer concerns and made use of the appropriate customer recovery process.
Consolidated store results such as crew labor, utilities, and other profit after controllable factors.
Handled crew training for new hires and followed up training for crew prior their promotion.
Made sure that store’s quality, service and cleanliness are

Logistics and Sales Operations Officer في Seacom Inc.
  • الفلبين
  • مايو 2012 إلى سبتمبر 2013

Processed all salesmen request for product’s price and credit approval for both main and branch.
Analyzed sales group target every month if achievable.
Compared month to date or year to date sales target versus last month or year.
Identified barriers for not hitting sales target.
Communicated to foreign suppliers regarding prices.
Communicated to sales group regarding new products and its selling prices.
Did Master Price list for the sales group reference.
Managed and maintained budgets, as well as invoicing;
Consolidated monthly sales target given by agents and have it approved by the

Operations Officer
  • نوفمبر 2012 إلى سبتمبر 2012

Mainly in-charged of the domestic incoming and outgoing deliveries of product.
Handled product’s inventory in the main and branch warehouses.
Prepared Sales Invoices for main office and branch.
Communicated directly to foreign suppliers regarding prices and logistics concern.
Set schedules for confirmed client orders.
Sends copies of invoices to dealers, sub-dealers and agents.
Prepared requisition for products that are to be delivered to different parts of the country.
Allocated and managed staff resources according to changing needs;
Handled customer’s inquiry regarding company products.

On-the-Job Trainee في United Laboratories, Inc,
  • الفلبين
  • أكتوبر 2011 إلى فبراير 2012

Consolidated daily laboratory results of quality control lab procedures.
Prepared laboratory results for submission to the manufacturing department
Prepared chemical labels for chemist use in the laboratory
Communicated to laboratory chemist regarding chemicals that are approved from different test.
Received chemicals and supporting documents for quality control laboratory test
Handled incoming and outgoing calls within the department

Department of Education

الخلفية التعليمية

بكالوريوس, Office Administration
  • في The National Teachers College
  • مارس 2012
الثانوية العامة أو ما يعادلها, High School Diploma
  • في Victorino Mapa High School
  • مارس 2008

Specialties & Skills

Time management skills
Team Player
MS Office Automation
Administrative Duties
Sales Operations
ADMINISTRATION
ASSISTANT MANAGER
BUDGETING
FINANCE
INVOICING
QUALITY CONTROL

اللغات

الانجليزية
متمرّس