Wireless Network Specialist
Pacific Architects and Engineers (PAE), Inc.
Total years of experience :26 years, 3 months
Provide direct customer support to the MWR Wireless users. Make sure the MWR Wireless network is up and running. Configure install and maintain Cisco/HP switches, Juniper, Bluecoats, Allot NetEnforcer, Aruba Controllers and Aruba Wireless Access points. Install configure and maintain Windows 2008 Servers, Active Directory, AD Manager Plus / AD Self Service Plus. Check Server status, HDD space availability performance and memory usage. Ensure valid service packs, antivirus definitions and updates are applied on time. Perform daily backups of critical data and system registry state. Monitor network using Solar Winds / WhatsUP Gold. Generate detailed daily report of network traffic from NetEnforcer and Allot. Repair and recover from hardware failures, determine source of problems and document resolution for future reference. Maintain an outage report if there is any and record it for future references. Perform weekly preventive maintenance on all systems and devices. Perform all the duties assigned by Foreman/Supervisor.
Diagnose problems, repair, configure and install unclassified desktops, laptops and peripherals. Baseline and configure unclassified computers according to US ARMY standards. Manage local users, rights and permissions on unclassified computers. Diagnose problems, repair, configure and install peripherals such as printers, monitors, modems, AIRCARDS etc. Perform installation and repair of nodes, PC/LAN cables and software maintenance.
Perform repairs and test defective component, align, adjust and calibrate according to the manufactures specification. Conduct periodic preventive maintenance such as diagnostics, cleaning, alignment and lubrication on equipment as needed. Maintain quality control records of repairs, calibration and testing. Maintain and update status of daily work order in database.
Assit Senoir System Administaror to manage local network of 4 Servers and 120 workstaions. Minimise downtime by performs daily preventive maintenance. Troubleshoot, repair and instalation of desktops, laptops and peripherals. Hardware, software and OS support (Windows XP / 2000 / 2003). Assemble desktops as needed.
Manage and coordinate a team of 9 Service Engineers according to the customer needs. Give online telephone supports for the customer and direct to respective Service Engineers if needed. Give network / hardware / software support to the customers. Troubleshoot, repair and install desktops, laptops, servers and peripherals. Supervise for cabling and site survey for large instalations.
Manage local network of 2 Servers and 65 workstaions. Minimise downtime by performing daily preventive maintenance. Troubleshoot, repair and instalation of desktops, laptops and peripherals. Hardware, software and OS support (Windows XP / 2000 / 2003 / Linux). Assemble desktops as needed. Perform network / hardware / software support. Supervise for cabling. Assemble desktops as needed.
Assemble computers according to the customer orders. Install OS, softwares and drivers according to customer needs. Make site surveys before instalation. Repair, troubleshoot, align, calibrate and perform preventive maintenance of desktops, laptops and peripherals. Perform instalation in corporate sectors like Cochin International Airport Limited (CIAL). Performs reapirs and trouble shooting in corporate customer site where Analog Computers have annual maintenance contrats. Attent service calls at customer sites both home sectors and corporate sectors. Maintain service logs and customer database.
CISCO CERTIFIED NETWORK ASSOCIATE
Microsoft Certified Systems Engineer – MCSE 2003
07-620 : TS: Configuring Microsoft Windows Vista Client
Post Graduate Diploma in Computer Hardware Engineering
University Graduation – Bachelor of Science from Mahatma Gandhi University, India.
High School Graduation from the Board of Public Examinations, India.