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Shaimaa Hawas

Translator & Interpreter

freelance

Location:
Egypt
Education:
Bachelor's degree, english
Experience:
21 years, 6 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  21 Years, 6 Months   

August 2005 To Present

Translator & Interpreter

at freelance
Location : Egypt - Cairo
instant, commercial, literary and educational documents.
August 2016 To Present

English instructor

at Not courses
Location : Egypt - Cairo
July 2014 To Present

Customer Data Support- Entry / part time-online

at Oleon Inc
Location : Netherlands
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.

Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Tests customer and account system changes and upgrades by inputting new data; reviewing output.

Secures information by completing data base backups.

Maintains operations by following policies and procedures; reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
February 2016 To Present

Email team agent

at teleperformance
Location : Egypt - Cairo
Writing businesses emails to the customers and the management.

Being a link between the customers and the administration.

Solving any problems of the customer or internal and offer IT support via emails.

Dealing with and handling the management internal over view and follow up emails.
May 2015 To February 2016

Call center agent

at teleperformance
Location : Egypt - Cairo
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
November 2011 To November 2013

executive secretary

at al gheer Ltd. Company
Location : Egypt - Alexandria
▓ ▓ my job role was to ::

▓ Welcome clients and present the company in the best light possible, maintain the general filing system and file all correspondence and Provide word processing and secretarial support.

▓ Provide office support services in order to ensure efficiency and effectiveness within the
Office

▓ Receive, direct, relay telephone messages, and fax messages

▓Direct the clients to the appropriate staff member

▓Maintain the general filing system and file all correspondence

▓ Assist in the planning and preparation of meetings, conferences and conference
telephone calls

▓ Respond to public inquiries

▓ Provide word processing and secretarial support

▓ Type confidential documents on a word-processing system & Perform other related duties as required .


▓▓▓▓▓▓▓▓▓
October 2009 To November 2011

secretary

at al gheer Ltd. Company
Location : Egypt - Alexandria
>> my job role was to ::

>>> Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

>>> Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.

>>> Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.

>>> Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.

>>> Maintains customer confidence and protects operations by keeping information confidential.

>>> Secures information by completing database backups,
Provides historical reference by utilizing filing and retrieval systems.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
July 2012

Bachelor's degree, english

at cairo university
Location : Egypt - Cairo
Grade: 75 out of 100
Modules include :
Linguistics
Consecutive & Sight Translation
English Texts & Political Idioms
Contemporary Arabic Texts
English Literary
Listening & Speaking (ENG.)
Science of Translation (ENG.)
Translation from and into Arabic.

Specialties & Skills

General Office Duties

Public Relations

PUBLIC RELATIONS

secretarial duties

stress management skills

analytical and problem solving skills

time management skills

effective verbal and listening communications skills

team building

instant translation

customer service

translator arabic to english

creative writer

computer skills.

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

Memberships

Are you a member of any organization or professional club?
Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : Resala
Membership/Role : Member of a human development team
Member since : August 2010

Training and Certifications

Business administration ( Training )

cairo university
September 2011

Business writing ( Training )

Teleperformance
May 2016 (72 hours)

Soft skills ( Training )

Teleperformance
May 2015 (63 hours)

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Reading

the gate to another world , my own wonder land in a book . love reading English &Arabic literature , history and autobiographies of famous people .

Traveling

“The world is a book and those who do not travel read only one page.”

Running and Power walking

Creative writing

writer - editor at wattpad - online December 2010 - Present  being a writer is all about : :: ■selecting subject matter based on personal or public interest. ■developing the technical skills of writing and maintaining originality. ■using literary skills to develop themes and story lines, while making characters and plots believable.

Swimming

Photography

Recommendations

Why should I get recommendations?
Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As Editor in Raider Publishing

By elina brone (CLIENT) on 19-02-2014
"February 19, 2014 To whom it may concern, I am proud to highly recommend Shimaa Mahmoud as a translator .I have had the privilege to work alongside Shimaa and observe how she carries herself in many differing situations. Miss shimaa has proven herself to be not only a skilled translator , but also a wise and ethical employee in general. Miss Shimaa handles stressful situations with calm and pose. She is firm when required, yet remains dignified. Miss Shimaa is open to constructive criticism and has shown her desire and pursuit of continued learning and can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Miss Shimaa is more than capable in her English language and writing skills, . I am greatly pleased to recommend such an impressive and qualified translator . . Thank you Sincerely, Elina brone ."

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