Administrative Assistant
ASTAD Project Management
Total years of experience :25 years, 10 Months
• Handle administrative detail, all projects seek greater role in projects within administrative and other areas of competence
• Seek training on projects outside my range update secretarial/clerical desk manual
• Set up "tickler" system set up "exception reporting" system to handle routines without supervision
• Arrange travel through internal or outside agents travel cash in advance
• Prepare itinerary, trip file and supplies expense report tools for boss
• Complete expense reports after trip.
• Study and review company or department procedures
• Recommend management action to improve standard operating procedures. Present comparisons on costs, risks, and benefits
• Develop and test new procedures
• Take part in any administrative meetings to assure secretarial follow-through
• Take initiative on requests and inquiries of administrative nature, especially when bosses' specialty is not administrative
• Prepare and control administrative budgets
• Enable the child to achieve high standards of learning
• Maximize teaching and learning time
• Develop the child’s skills across the curriculum
• Assess the child’s attainment and progress
• Identify and respond appropriately to individual differences between children
• Set appropriate and challenging targets for the child
• Set and maintain clear expectations of children’s behavior and assist in securing appropriate standards of discipline
• Create and maintain a purposeful, orderly and supportive learning environment
• Present learning tasks and curriculum content in a clear and stimulating manner
• Work with the child individually and in groups
• Communicate clearly and effectively with children
• Manage their own and the child’s time effectively
• Make a constructive contribution to the use of computers and other classroom resources to aid learning.
• Help the child read set texts, worksheets and other resources
• Help the child set out work
• Explain to the child what they are expected to do
• Take part in the school’s extra-curricular activities including attending official school meetings and functions outside school hours when necessary.
The role holder provides a high level of clerical support to unit activities. The nature of work involves monitoring and checking, for approval, significant diversity and providing reliable databases. The role holder is required to demonstrate understanding of related procedures and processes to handle clerical work and data processing softwares. This level requires high level of technical competencies related to clerical processes to handle work independently, gained through reasonable exposure to this kind of work coupled with or supplemented by knowledge gained through formal education and vocational training. Key Accountabilities Performance Measures
• Arranged appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling;
• Prepared presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors, and pharmacists in the retail sector. Presentations may take place in medical settings during the day or may be conducted in the evenings at a local hotel or conference venue;
• Organized conferences for doctors and other medical staff;
• Built and maintained positive working relationships with medical staff and supporting administration staff e.g. receptionists;
• Managed the budget for catering, outside speakers, conferences, hospitality and others;
• Made detailed records of all contacts and reaching (and if possible exceeding) annual sales targets;
• Planned work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions;
• Attended company meetings, technical data presentations and briefings;
• Made latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations;
• Monitoring competitor’s activity and products;
• Maintained knowledge of new developments, anticipating potential negative and positive impacts on the business and adapting strategy accordingly;
• Developed strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Staying informed about the activities of health services in a particular area;
• Worked with team managers to plan how to approach contacts and creating effective business plans for making sales in a particular area.
• Preparing cultures of tissue samples
• Establishing and monitoring programs that ensure data accuracy
• Microscopically examining slides of bodily fluids
• Cross-matching blood for transfusions
• Chemically analysing blood or urine for toxic components
• Analysing lab reports for accuracy
• Operating and calibrating equipment
• Delivering test results to physicians, researchers or patients
• Collecting and studying blood samples to determine morphology
• Performs phlebotomies, including arterial puncture, capillary punctures and venepunctures as appropriate for the patient requiring the procedure.
• Processes specimens utilizing protocols and technical knowledge.
• Calibrates, standardizes and maintains instruments following established procedures.
• Performs quality control, preventive maintenance, troubleshooting protocols to ensure proper functioning of instruments, reagents, procedures.
deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests Organize workflow to meet customer timeframes Direct requests and unresolved issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions Record details of inquiries, comments and complaints Record details of actions taken Prepare and distribute customer activity reports Maintain customer databases Manage administration Communicate and coordinate with internal departments Follow up on customer interactions Provide feedback on the efficiency of the customer service process
While working I enrolled in my Masters and successfully apply all the experience and achievement during this time. and its a big help in my dissertation and pass with flying colors.
