Shouvik Biswas, Learning & Development Manager

Shouvik Biswas

Learning & Development Manager

Kout Food Group

Location
Kuwait - Al Kuwait
Education
Diploma, Training & Development
Experience
22 years, 8 months

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Work Experience

Total years of experience :22 years, 8 months

Learning & Development Manager at Kout Food Group
  • Kuwait - Al Kuwait
  • My current job since August 2013
GM Training & Business Excellence at Brinks Inc
  • India - Mumbai
  • January 2012 to June 2013

Working as General Manager - Learning & Business Excellence from Jan ‘12 onwards.

Grp Manager Learning & development at Aditya Birla Group
  • India - Bengaluru
  • October 2008 to January 2012

Grp Manage Learning & development

Corporate Training Manager at Inox Leisure Limited
  • India
  • October 2005 to October 2006

• Corporate Training Manager for INOX currently, which is a national chain of multiplexes with 13 properties a total of 182 managers and employee strength of 1070.
• Management of change and quantifying of process within the demanding and high growth oriented business environment.
• Implementation of modern management training practices and programs, concerning personnel, IT, reporting systems, and partnership front line staff-support office relations, etc.
• Started the department after 4 years of existence.
• Introduced Employee Orientation & Induction program.
• Systematic Sectional training program
• Formalized all Standard Operating procedures for all departments.
• Built capabilities of all HR Professionals in the company on training through strategic TTT
• Introduced a Management Training Program from growing business needs.

Training Manager at Pizza Hut
  • India
  • January 2001 to October 2005

• Last profile at Pizza Hut- Training Manager (in charge of training across 17 restaurants in Mumbai, and 5 restaurants in Gujarat
• Built capabilities of 147 managers for P&L, strategic planning, staffing, and sales development etc., for Pizza Hut’s two markets of Mumbai and Gujrat a total of 26 restaurants.
• Conceived and implemented the Training Template and the Quarterly training planner for planning, executing and evaluating training across the franchisee
• As employee champion curbed restaurant management attrition to a minimal 13% market wide.
• Setup and implementation of brand standard employee induction program, as well as systematic basic training for all employees
• Build capabilities of team members and managers to learn and grow in the industry (Currently 65% of managers are internally developed to their position)
• Developed and implemented a Call Center training program for the company for its Home service order taking at and outsourced call center across all markets.

Education

Diploma, Training & Development
  • at Indian Society of Training & Development
  • April 2004
Bachelor's degree, Hotel Management & Catering Technology
  • at I.H.M. Mumbai
  • April 2001

3 Yr Diploma in Hotel Management - I.H.M. MUMBAI - PASS - 2001

Specialties & Skills

Instructional Design
Experiential Learning
Talent Management
Training
Learning Management
MS Office & Internet
Training & Development
Instructional Design
Competency Mapping
Lean Management

Languages

English
Expert
Hindi
Expert

Memberships

Bombay Training & Development Chapter
  • Active Member
  • April 2005

Training and Certifications

(Training)
PPA GIA Analyst (Training)
Training Institute:
Thomas International
Date Attended:
March 2012

Hobbies

  • Travelling
  • Computer Aided learning