Siju Kunjumon, Sales / Reservation/Customer Support Manager

Siju Kunjumon

Sales / Reservation/Customer Support Manager

House of Travel

Location
Kuwait
Education
Bachelor's degree, Commerce
Experience
24 years, 9 months

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Work Experience

Total years of experience :24 years, 9 months

Sales / Reservation/Customer Support Manager at House of Travel
  • Kuwait - Al Kuwait
  • My current job since June 2004

• Maximize mobilization through regular meetings, follow-ups & strengthening of relationships with Travel Agents and Corporate Clients to up sell and cross sell our products and also ensure familiarization of the company’s products to customers.
• Prepare Short term and long term sales strategies so as to ensure that Monthly/Quarterly and Annual targets are met.
• Planning and guidance to business in decision making by suggesting business development plans based on competition products and promotions.
• Making and presenting the periodical performance presentations, sales activities, Marketing arrangement and Reports for the top management
• Ticketing, Reservation, Holiday packages and Group bookings.
• Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
• Recruiting and assisting with the job training of new employee.
HIGHLIGHTS
• Recognized for contributions on increasing passenger and sales figures and new account development.
• Flexible in attitude yet firm in the desire to create a positive and successful workplace
• Have been providing significant role between Airline and Travel Agents.

Education

Bachelor's degree, Commerce
  • at loyola college
  • April 1999

Specialties & Skills

Languages

English
Expert
Hindi
Intermediate
Tamil
Expert
Malayalam
Expert