Total Years of Experience: 12 Years, 1 Months
January 2018
To Present
Communication Associate
at Deloitte - Egypt
Location :
Egypt - Cairo
- Coordinate internal and external communication activities & events.
- Produce written materials such as newsletters and periodicals.
- Responsible for the firm printed materials and giveaways.
- Perform some marketing activities.
- Assist Social Responsibility division with their activities.
- Produce written materials such as newsletters and periodicals.
- Responsible for the firm printed materials and giveaways.
- Perform some marketing activities.
- Assist Social Responsibility division with their activities.
April 2014
To December 2017
Administrative Assistant
at Deloitte - Egypt
Location :
Egypt - Cairo
- Responsible for invoicing all services provided by the
department.
- Handling billing correspondence with other Deloitte
offices.
- Follow up on collecting unpaid invoices.
- Provide administrative support to the Tax Team.
- Perform other related areas as assigned by the
partner in charge.
department.
- Handling billing correspondence with other Deloitte
offices.
- Follow up on collecting unpaid invoices.
- Provide administrative support to the Tax Team.
- Perform other related areas as assigned by the
partner in charge.
April 2013
To September 2013
Temp Program Assistant
at Creative Associates International, Inc. (USAID Program – TILO Project)
Location :
Egypt - Cairo
Provide administrative and project level support to the project in Egypt.
Translate monitoring and reporting documents from English to Arabic and Arabic to English on a regular basis.
Making proper referrals; arranging meetings, attending workshops; taking minutes of meetings; responsible for international and domestic courier.
Perform a variety of tasks as necessary to support the project in Egypt.
Translate monitoring and reporting documents from English to Arabic and Arabic to English on a regular basis.
Making proper referrals; arranging meetings, attending workshops; taking minutes of meetings; responsible for international and domestic courier.
Perform a variety of tasks as necessary to support the project in Egypt.
October 2011
To January 2012
Temp Researcher
at Marketeers Research
Location :
Egypt - Cairo
IDI Project:
• Conducting one hour IDI with Top Level Management
• Filling in the IDI in a transcript format
• Conducting one hour IDI with Top Level Management
• Filling in the IDI in a transcript format
May 2010
To July 2011
Customer Service Officer
at Audi Bank Egypt
Location :
Egypt - Cairo
- Delivering superior services to customers in professional and skillful order
Introduce, explain, sell, cross sell, open account, up sell bank services and products
clarifying all features to ensure customer understanding and satisfaction
Undertake outside visits to new customers and save existing ones
Prepare all documents and ensure completeness of files
Ensure regular coordination within the branch and head office divisions to ensure
providing superior services that meet customer needs Handle the account status daily report movements
Achieve set target according to business plan
Perform other related duties as required by the head of customer service/deputy
branch manager and branch manager
Introduce, explain, sell, cross sell, open account, up sell bank services and products
clarifying all features to ensure customer understanding and satisfaction
Undertake outside visits to new customers and save existing ones
Prepare all documents and ensure completeness of files
Ensure regular coordination within the branch and head office divisions to ensure
providing superior services that meet customer needs Handle the account status daily report movements
Achieve set target according to business plan
Perform other related duties as required by the head of customer service/deputy
branch manager and branch manager
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