Siva Prasad, Senior Officer Grade II -  Operations

Siva Prasad

Senior Officer Grade II - Operations

UAE EXCHAGNE CENTRE LLC

Location
United Arab Emirates - Dubai
Education
Master's degree, Marketing
Experience
15 years, 9 months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 9 months

Senior Officer Grade II - Operations at UAE EXCHAGNE CENTRE LLC
  • United Arab Emirates
  • My current job since June 2008

 Having Cashier Experience and there by having a detailed knowledge of retail and wholesale of banknotes with competent rates.
 Promoted as Foreign Currency cashier in dealing all kinds of bank notes and fixing the F.C deals in a competent rates.
 Promoted as the Branch Accounts Officer for quality control management.
 Ensuring the implementation of Anti-money laundering policy & procedures of the company in the branch operations and reporting anomalies to the Chief Compliance Officer of the company.
 Promoted as the Service Supervisor; to monitor foreign currency deals, remittances, and Branch operations.
 Promoted as Assistant Branch Head to monitor corporate customers with regards to foreign currency and corporate remittances.


Current - Duties and Responsibilities
 Leading the branch operations in the absence of the Manager.

 Managing a team of staff members including operations, service, marketing, and support personnel.

 Submitting periodic reports on branch activities and performance to the higher management.
 Optimizing the asset management of the branch including cash purchase, holding, and sales.

 Ensuring quality complaint redressal and customer service.

 Ensuring the smooth run of the support operations and error-free completion of product cycles.
 Maintenance of other assets including fixed and non-fixed including the branch, computer and systems.
 Ensuring the security systems in the branch including cameras, security safe, and system controls.
 Monitoring the marketing activities to both individual and corporate segments vis-à-vis corporate targets.
 Managing staff rotation in the branch to ensure optimal nationality mix at all times with efficient management of duty times and leave days.

Education

Master's degree, Marketing
  • at Pondicherry University
  • June 2010

CORRESPONDENCE MBA - Master of Business Administration (Marketing) Pondicherry University, Tamilnadu, India.

Bachelor's degree, Business Management
  • at Andhra University
  • March 2004

BBM - Bachelor of Business Management Andhra University, Andhra Pradesh, India. Intermediate: Board of Intermediate, Andhra Pradesh, India.

Specialties & Skills

Team Leadership
Time Management
Finance
Business Development
Management
TEAM PLAYER

Languages

Hindi
Expert
English
Expert
Telugu
Expert