Siva Prasad, Senior Officer Grade II -  Operations

Siva Prasad

Senior Officer Grade II - Operations

UAE EXCHAGNE CENTRE LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Marketing
Expérience
15 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 10 Mois

Senior Officer Grade II - Operations à UAE EXCHAGNE CENTRE LLC
  • Émirats Arabes Unis
  • Je travaille ici depuis juin 2008

 Having Cashier Experience and there by having a detailed knowledge of retail and wholesale of banknotes with competent rates.
 Promoted as Foreign Currency cashier in dealing all kinds of bank notes and fixing the F.C deals in a competent rates.
 Promoted as the Branch Accounts Officer for quality control management.
 Ensuring the implementation of Anti-money laundering policy & procedures of the company in the branch operations and reporting anomalies to the Chief Compliance Officer of the company.
 Promoted as the Service Supervisor; to monitor foreign currency deals, remittances, and Branch operations.
 Promoted as Assistant Branch Head to monitor corporate customers with regards to foreign currency and corporate remittances.


Current - Duties and Responsibilities
 Leading the branch operations in the absence of the Manager.

 Managing a team of staff members including operations, service, marketing, and support personnel.

 Submitting periodic reports on branch activities and performance to the higher management.
 Optimizing the asset management of the branch including cash purchase, holding, and sales.

 Ensuring quality complaint redressal and customer service.

 Ensuring the smooth run of the support operations and error-free completion of product cycles.
 Maintenance of other assets including fixed and non-fixed including the branch, computer and systems.
 Ensuring the security systems in the branch including cameras, security safe, and system controls.
 Monitoring the marketing activities to both individual and corporate segments vis-à-vis corporate targets.
 Managing staff rotation in the branch to ensure optimal nationality mix at all times with efficient management of duty times and leave days.

Éducation

Master, Marketing
  • à Pondicherry University
  • juin 2010

CORRESPONDENCE MBA - Master of Business Administration (Marketing) Pondicherry University, Tamilnadu, India.

Baccalauréat, Business Management
  • à Andhra University
  • mars 2004

BBM - Bachelor of Business Management Andhra University, Andhra Pradesh, India. Intermediate: Board of Intermediate, Andhra Pradesh, India.

Specialties & Skills

Team Leadership
Time Management
Finance
Business Development
Management
TEAM PLAYER

Langues

Hindi
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Anglais
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Telugu
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