Outlet Manager- Assistant operation manager
Cat and Mouth Catering & Services SAL
Total years of experience :17 years, 1 month
I help general managers and executive chefs in supervising the daily operations of a catering business.
I am Responsible of managing a staff of food preparers, cooks, servers, and other banquet employees. The main focus of catering management is ensuring customer satisfaction, which often involves responding to customer complaints and resolving operational issues quickly and quietly with minimal disturbance to the catered event.
I am also responsible for a variety of administrative tasks. Along with scheduling shifts, I maintain employee records, prepare payroll, and manage inventory. I am responsible also of hiring staff members and train them in food hygiene, safety procedures, and customer service.
Responsible of many restaurants in the heart of Paris, the Champs Elysees avenue. Iranian, french and italian restaurants, are all part of the group. I am responsible of achiving the target set by the owner, and responsible of overlooking the whole procedures.