Business Development Manager/ Admin Manager
Future Communications Company International
Total years of experience :28 years, 11 Months
Key Profile: As Business Development Manager prospect for new clients through networking, cold calling and generate interest from potential clients. Make sales pitches to clients to garner business. Develop good rapport with new client, retain existing accounts, and enhance business relationships. Key role in strategic planning to develop new business and alternate revenue pipeline.
New Business Development:
Prospect for potential new clients and convert business opportunities into revenue.
Develop a robust pipeline by cold calling; meet potential clients by leveraging network.
Cultivate business relationships with decision makers in client organization; arrange meetings between client decision makers and company’s practice leaders/Principals.
Work with team to develop proposals that address client’s specific needs and goals.
Participate in pricing the solution/service.
Clarify doubts / objections of clients in an unambiguous manner to reach a win-win solution.
Present new products and services and enhance existing relationships.
Work with technical staff and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.
Business Development Planning
Attend industry functions viz. association events and conferences, and provide feedback and information on market and creative trends.
Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
Utilize market and competitor knowledge to identify and develop the company’s unique selling propositions and differentiators.
Management and Research
Generate and submit weekly reports; maintain data integrity using the company’s CRM system or other sales management system.
Forecast sales targets and ensure they are met by the team; support team in target achievement.
Track and record activity on accounts and help to close deals to meet these targets.
Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
Present business development training and mentoring to business developers and other internal staff.
Oversaw and managed subcontracts. Activities included - continual review of progress of subcontracts and conflict resolution, problem solving; developing subcontract specifications, work statements, and terms and conditions for the procurement of specialized services and process; internal justifications and document files in preparation for internal and external audits.
Prepared bid packages, analyses and evaluated proposals; negotiated subcontract provisions, select / recommend subcontractors, wrote awards, and administered resulting subcontracts which included Statements of Work, Technical / Quality Specifications, Deliverable Requirements List and Schedules, Performance Assessment Requirements, Terms and Conditions, Proposal Preparation and Pricing Requirements / Templates, Compliance Matrices and supplier profiles.
Analysed and evaluated subcontractor proposals, negotiated deviations from work statements, schedule, and/or terms and conditions, while working closely with the Program Management team.
Managed all lease agreements under LOGCAP IV Kuwait, starting from new property assessments, lease rate negotiations and awarding. Administered leases, and ensured that all requirements met the scope of work and delivery schedules.
Negotiated requirements with landlords such as request for renovation and upgrading DI leased properties without accruing additional cost on the program.
Maintained constant contact with representatives of various leased properties. Conducted site visits and evaluated performance of suppliers.
Prepared Market Research quarterly on Real Estate Market in Kuwait, to conclude cost savings, property evolution, and quality standards.
Responsibilities:
Headed Corporate Communication Department; devise and implemented direct publicity programs designed to create a positive public image of the organization.
Monitored communications programs for promoting the organization, its products and services.
Wrote and edited press releases, articles, announcements and newsletters; arranged interviews for senior management in electronic and press media.
Handled barter agreements and organized special events related to the aviation industry.
Carried out plans and schedules for reserving space for newsletters and company announcements in newspapers, industry specific magazines and electronic media.
Established and maintained a good working relationship with media - local and international newspapers, magazines, radio and television.
Contributions:
Consistently updated newsletters and announcements on the airline website, covering all major events.
Arranged successful press conferences and interviews of top managers in newspapers, radio and television, providing good brand visibility.
Responsibilities:
Planned and organized events, exhibitions, press conference and seminars; organized press releases.
Planned and implemented marketing programs and created awareness for the signature series projects garnering good publicity throughout the Kingdom of Bahrain and MENA.
Gave insights for producing design elements, setting-up and breaking down of the events.
Monitored publication related to the company directly or indirectly.
Planned and implemented inventory delivery, and event set-up, and breakdown.
Responsible for hiring and managing contract employees.
Responsibilities:
Managed US Government property, assets and durables deployed for projects in Kuwait and Iraq.
Organized and coordinated quarterly inventories and updated stock books to comply with audit requirements.
Planned and conducted training for non-English speaking Iraqi staff in Basra.
Coordinated activities of file archiving of RIO files through KBR web based software; maintained accurate records and shipped files to the Corporate Head Office in Houston.
Prepared daily, weekly and monthly reports.
Managed subcontracts and other related contract information using the Meridian software.
Oversaw daily administrative activities to support business operations; maintained weekly timesheets of expatriates working for the company.
Generated cost reports using Purchasing Plus software and employed the MDCS KBR web-based program for tracking requisitions and cost codes.
Handling correspondence, file management and database administration.
Accountable for tracking the procurement requests made, and subsequently generating the weekly reports.
Oversaw administrative tasks related to the Purchasing & Sub-Contracts departments.
Responsibilities:
Responsible for building new client portfolio and retaining the existing client base.
Organizing daily schedule of meetings and following up with clients on daily, weekly and monthly basis.
Pursuing customers as per the sales plan objectives through outdoor selling.
Updating clients on the new services and/or packages, handling their queries and objections and finally resolving the issues.
Managing a telemarketer and supervising performance in order to achieve daily and monthly targets.
Monitoring performance of customer care executive to guarantee customer delight, proper and repeat usage of the system, retaining/maintaining client base and revenue and profit.
Contributions:
Recognized as the Top Achiever of the month for achieving the highest sales for two consecutive months.
Achieved the highest monthly revenue in the history of the company.
Training - Ass. Manager - Joined ZARA training team as A TRAINEE only in Spain. Where I took all the managerial training;
- customer service -
- inventory - daily operation store management -
- In charged of different departments in store
- In charge off sales staff.
Introducing new sales technique and system. Running daily duties. In charge of introducing new retailers from the GCC and the Middle East countries. Preparing marketing plans, aiming to increase sales and profitability. Forecasting future sales, and making sure to reach the goals. Designing and lunching new products in the market. Advertising and promotion campaigns. Preparing newsletters and updating members with latest development. Reporting to higher management and directors.
Cash Back - Manager - Launched new product in the Arabian Gulf market that is Cash Back. Cash Back is a service where the client are able to claim the VAT that is spent in UK over service only such as hotels, lawyers, fuel and training course. I did all the forecasting of sales prediction of targets and whom to target. As well as all the market researches and surveys. Trained the sales and marketing team leader on the services. Continuously conducted market research on customers’ needs and shared it with department heads in order to improve the company’s offerings.
Reported to the Manager and COO on all sales & operational matters. Participated in coordination meetings with team members to plan ahead of time. Carried out other sales & operational activities as and when requested by the management.
