DEPUTY BRANCH MANAGER
ICICI BANK LTD
Total years of experience :8 years, 7 months
Ensuring that bank is following the compliance law of country, BANK OPERATIONS IN CHARGE, SUPERVISING THE BANK WORK.ENSURING THAT ALL TELLERS ARE OPENING IN TIME, ENSURING THAT CASH IS TALLIED AT THE END OF THE DAY.VERIFYING CHEQUES AND DRAFTS BEFORE MAKING PAYMENTS.FOREX ENCASHMENTS ETC.
• Bank Operations in charge supervising all day today Branch operations work
• To ensure that procedures are followed as per the bank Policy
• Liaise with treasury for surplus/Short funds.
• Timely submission of returns to HO and other government departments.
• Ensure proper implementation of controls and procedures.
• Handling of Customer and ensure optimum service level within the TAT.
• Responsible for verifications of all transactions (Cash, Clearing and Transfer).
• Custodian of vault keys and specimen signature cards.
• Approval of new accounts and admittance and verification of customer signature.
• Joint Custodian Cash and Security stationery .
• Overall Supervision of Cash, Clearing, Remittance department.
• Handling Forex encashments and outward remittances.
• Ensure adherence to the anti money laundering policies and rules governed by RBI
• Adherence to KYC guidelines of the bank.
• Handling a branch team for coordinating all the work.
• Promoted to Deputy Branch manager position to recruit, train and supervise 10+ customer service reps and cashiers. Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance. Manage front-end operations to ensure friendly and efficient transactions at checkout.
Course (Stream) /Examination Institution/University Month/ Year of Passing Performance B.Tech in Computer Science CUSAT 2007 JUNE 65 %