Consultant SAP HCM
Genpact - India
Total years of experience :17 years, 6 Months
Personnel Administration (Switzerland)
Time Management (Positive Time & Fiori)
Payroll (Switzerland)
• Provide expert advice on SAP Time Management and Payroll functionality to the Business Users.
• Primarily responsible for Handling tickets and application support to the end users
• Handling of Incidents, Change Requests and Service Requests till the completion.
• Performing Module Test, Validation Tests, Integration Test.
• Modifying configurations, as per the need and quality norms of the company.
• Determine and provide functional specifications to Technical team for customized developments.
• Prepare weekly reports required by the client and take weekly status presentation.
• Conduct daily status meeting and update the ticket status report.
• Priorities and allocate the tickets to the team.
MODULES WORKED
Organization Management
Personnel Administration (UK, France, Poland, Canada & USA)
Benefit Module (UK, Canada & USA)
Time Management (Positive and Negative time)
Payroll (Canada, Great Britain & USA)
• Provide expert advice on SAP HCM functionality to the Business Users.
• Primarily responsible for Handling tickets and application support to the end users
• Handling of Incidents, Change Requests and Service Requests till the completion.
• Performing Module Test, Validation Tests, Integration Test.
• Modifying configurations, as per the need and quality norms of the company.
• Worked on BSI tubs implementation.
• Determine and provide functional specifications to Technical team for customized developments.
• Preparation and Maintenance of Test Scripts for both Unit Testing and Integration Testing.
• Work on priorities using the internal ticketing system of the company
• Manage Transport requests using CHARM
1. Provide expert advice on SAP HCM functionality to the customers.
2. Primarily responsible for Handling tickets and application support to the end users
3. Handling of Incidents, Change Requests, Service Requests in Payroll, PA, OM and TM ensuring the closure of the same. Performing Module Test, Validation Tests, Integration Test.
4. Communicating with all the business users who have raised Incident/Service Request.
5. Modifying configurations, as per the need and updating the Functional Specification Documents as per the quality norms of the client.
6. Determine and provide functional specifications to Technical team for any Customized developments.
7. Working with the technical team for system enhancements and other developments (user-exits and Z reports)
8. Working closely with the Basis and data base team for smooth transportations.
9. Preparation and Maintenance of Test Scripts for both Unit Testing and Integration Testing.
10. Provide guidance on end-user documentation.
11. Coordinate with other module SAP Consultants for Integration requirements.
12. Work on priorities to ensure high customer satisfaction.
13. Assist the implementations team by involving in Business Blue Print documentations during the projects. Also prepare the Business Blue Prints during roll out projects.
14. Assist the implementation team in data transfer mapping using LSMW
1. Provide expert advice on SAP HCM functionality to the customers.
2. Primarily responsible for Handling tickets and application support to the end users
3. Handling of Incidents, Change Requests, Service Requests in Payroll, PA, OM and TM ensuring the closure of the same. Performing Module Test, Validation Tests, Integration Test.
4. Communicating with all the business users who have raised Incident/Service Request.
5. Modifying configurations, as per the need and updating the Functional Specification Documents as per the quality norms of the client.
6. Determine and provide functional specifications to Technical team for any Customized developments.
7. Working with the technical team for system enhancements and other developments (user-exits and Z reports)
8. Working closely with the Basis and data base team for smooth transportations.
9. Preparation and Maintainance of Test Scripts for both Unit Testing and Integration Testing.
10. Provide guidance on end-user documentation.
11. Coordinate with other module SAP Consultants for Integration requirements.
12. Work on priorities to ensure high customer satisfaction.
13. Assist the implementations team by involving in Business Blue Print documentations during the projects. Also prepare the Business Blue Prints during roll out projects.
14. Assist the implementation team in data transfer mapping using LSMW
1. Manage the Administrative services including Human Resources, General Administration, Operations, Public Relations and IT Administration/Automations.
2. Control and supervise the HR Officers, PRO’s, Admin Assistants, Receptionist, Office Assistant and the Company drivers in their day to day activities.
3. Assist the Management in framing long and short range strategic plans.
4. Responsible for Government Relations, Legal, Venders Registration, Asset Management etc…
5. Follow-up and consolidate regular reports from the Departments/Divisions at regular Intervals.
6. Participates in the Creation, Maintenance and Reporting of Operational and Budgeting in Human Resources Planning.
7. Manages the Human Resources, Benefits, Leave Recording, Time Administration, Payroll and Other Activities.
8. Supervises the daily work in the department and ensure high level of deliverable.
9. Provide assistance in Employees Hiring, Transfers, Promotions, Salary Actions, Performance Management, Terminations Etc...
10. Direct and Indirect supervision of office.
11. Develops job descriptions and assigns work.
12. Evaluates, develops and recommends office procedures and practices to Senior Management.
13. Ensures that approved office policies, practices and procedures are understood and followed.
14. Formulates performance standards, conducts evaluations and initiates personnel actions.
15. Supervise the preparation of Contract and Grant proposals.
16. Look after all organization purchasing requirements, included but not limited to Telephones, Insurances, Company Vehicles, and Stationary etc...
17. Maintain and obtain required Quality certificates like Environment, ISO, OHSAS, and HSE.
18. Perform additional assignments and responsibilities as required by the Management.
1. Handling the Recruitment and Induction of company staff and contracted staff.
2. Perform Employees Hiring, Transfers, Promotions, Terminations etc... as required by the Management using the SAP System.
3. Handling the Training arrangement of staff.
4. Worked as a part of ERP Implementation core team.
5. Taking care of the implementation of Labour, Immigration and Defence rules and regulations.
6. Control and supervise the PRO’s, Admin Assistants and the Office Helper in their day to day activities.
7. Handling the mobilization formalities of contracted staff to client companies.
8. Evaluates, develops and recommends office procedures and practices to Senior Management
9. Incharge for the Time Management and Leave Administration of the staff using Sap system
10. Incharge for the Payroll Administration using the SAP system.
11. Assist the Managers in Performance appraisals of the staff.
12. Handle the Employee welfare activities with the support of Management.
13. Assist the Management in handling the Employee grievance and its redressal.
14. Entrusted an additional role as a Quality Coordinator of the company.
15. Look after all organization purchasing requirements, included but not limited to Telephones, Insurances, Company Vehicles, and Stationary etc...
16. Prepare and Maintain all kind of reports as and when required by the Management.
1. Manage and control the team targets and its achievements
2. Work along the team in achieving the Team recruitment target.
3. Assist the Managing Director in Performance appraisals and in Employee welfare activities.
4. Assist the Managing Director in handling the Employee grievance and its redressal.
MBA in HR
B Com Degree
PGDC A