Program Manager
Xerago Ebiz services
Total years of experience :27 years, 2 Months
• Create, develop and manage content for organization’s web presence using Interwoven tool
• Coordinate web projects across departments for multiple projects
• Maintain a consistent look and feel throughout all web properties
• Working with a cross-departmental team, maintain and develop the master content calendar for all web properties
• Assure web-based information is archived for future needs and reference
• Work cooperatively with key team members, clients and vendors
Playing a significant role in:
Monitoring operational losses & frauds and minimized the same.
Ensuring compliance with the preset guidelines.
Setting out quality standards.
Coordinating with internal auditors for conducting audits.
Assessing risks, strengths and weakness while determining the business capabilities.
Managing the due diligence process, conducted project, cash flow, feasibility and sensitivity analysis.
Facilitating in researching and writing comprehensive insurance estimates.
Managing the entire gamut of process activities for obtaining the KYC documents from existing customer in line with RBI guidelines.
Managing the Home / Mortgage Loan post sales / Pre credit process.
Stellar role in delivering superlative results across the portfolio by offering unsecured loans, balance transfer, credit limit increase, card usage and promotions.
Ensuring qualitative delivery to customers as per the product offerings with a consistent portfolio revenue increase of approximately 90 crores a month.
Providing inputs to tap the customer segment with appropriate value added and time bound offerings thereby enhancing revenue from clients.
Benchmarking and developing E-commerce Strategies for strengthening business.
Monitoring the client’s account on a daily basis and ensuring compliance as per the approval condition of the Credit Risk Team.
Determined economic feasibility of projected income for projects.
Efficiently handled the accountability of approving maintenance in the system and maintaining Relationship Managers Tracker.
2002 Post Graduate Diploma in Computer Applications from Loyola Institute of Business Administration, Chennai.
Educational Credential 1996 Bachelors in Computer Science from Sindhi College, Chennai (University of Madras)