Sriram Raghavan, Special Projects Lead

Sriram Raghavan

Special Projects Lead

Flemingo International

Location
United Arab Emirates - Dubai
Education
Master's degree, Management
Experience
15 years, 2 months

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Work Experience

Total years of experience :15 years, 2 months

Special Projects Lead at Flemingo International
  • United Arab Emirates - Dubai
  • My current job since December 2013

Flemingo International is a global duty free & travel retail operator with headquarters in Dubai UAE and 140+ operations in 33 countries across Asia, Africa, Europe & Latin America. Flemingo is an emerging market specialist.
URL: http://flemingo-intl.com

Roleu**
Intrapreneurial role working closely with the Group COO and the Heads of Supermarkets, F&B and Diplomatic businesses in their marketing and business development initiatives.
Responsibilitiesu**
 Forecast sales for Morocco operations and define annual marketing budget and roadmap.
 Collaborate with a team of 4 global duty-free category managers for decisions related to pricing,
promotions, sales staff incentives and advertising on prime airport space for different operations.
Achieved a six-figure amount in advertising revenues from one of the operations.
 Work with creative agencies to install store signage meeting airport retail standards in Abu Dhabi, UAE.
 Manage day-to-day execution of marketing plans and promotional initiatives to enhance footfall and
drive sales. Locate optimal solutions to create, print and deliver marketing collateral.
 Review PR statements released to media to promote new store openings.
 Provide consultative feedback for corporate website, new e-commerce platform and guide digital
marketing efforts through Facebook, LinkedIn and Google AdWords.

Joint Director, Career Services at Jindal Global University
  • India - Sonipat
  • My current job since September 2018
Group Strategy Project Coordinator at Sodexo Group
  • France
  • September 2011 to September 2013

Sodexo is the worldwide leader in Quality of Life services. It develops, manages & delivers a unique array of on-site services, benefits & rewards services and personal & home services in over 80 countries across the globe.
URL: http://www.sodexo.com

Roleu**
Worked part time on a 2-year apprenticeship on a knowledge management project in the healthcare department.

Highlights u**
 Pioneered a knowledge management system under the guidance of a senior strategy leader and
developed an online library rated as 'extremely useful' by regional heads and district managers.
 Developed a strong internal network of over 200 geographically dispersed health care executives by
bringing them together on an online platform promoting global best practices.
 Conducted periodic training sessions for these executives; created, shared and ensured that best
practices seeped through the network.
 Engaged Sodexo’s health care executives by creating and maintaining intranet pages and publishing
quarterly newsletters following brand guidelines.

Software Applications Developer at iNautix Technologies India Pvt. Ltd.
  • India - Chennai
  • September 2007 to May 2009

iNautix is a vital arm of Client Technology Solutions of Bank of New York Mellon. It provides technology development, business & technology operations and remote infrastructure management services to BNY Mellon & its subsidiaries
URL: http://www.inautix.co.in

Highlights u**
 Consulted on all aspects of the Software Development Life Cycle (SDLC) - project requirements analysis,
design analysis, coding and scripting, testing.
 Coded on single sign-on, single sign-off and user interface development projects for a trading platform.
 Customer support role in resolving trade disputes with the bank’s clients.

Education

Master's degree, Management
  • at ESSEC Business School
  • January 2013

M.Sc. in Management specialized in Entrepreneurship, Marketing & Communications (program ranked 3rd in the world by the Financial Times) Highlights • Organized a 2-day Franco British Finance Summit in 2013 at the British Embassy Paris. Mobilized and led a 10-member team from 6 different nationalities. • Won an honour for Negotiation Skills at an MBA level competition among top universities. • 3-month exchange program at Kellogg School of Management, Chicago USA – courses included managerial communications & organizational behaviour Internships • Sodexo Group, Paris France, Summer Intern (5-month full time) - Coordinated with internal stakeholders, IT & external consultants and supported VP Strategy & VP Operations in executing internal communications & knowledge management projects • Flemingo International, Chennai India, Marketing Analyst Intern (2 months, 2011) - Conducted primary market research by interviewing over 600 customers and recording their responses in a structured paper survey at Chennai duty-free store.

Bachelor's degree, Biotechnology
  • at Sathyabama University
  • January 2007

Bachelor of Engineering in Biotechnology – courses included Food Biotechnology & Environmental Biotechnology

Specialties & Skills

International Business
Business Development
Project Management
Knowledge Management
Retail Management
MS Office, SharePoint, MS Access, Tridion
Interpersonal relations, communications, collaboration, presentation
Stakeholder collaboration
Managing ambiguity, uncertainty, fast-paced environment
Software development lifecycle
Strategy formulation & execution
Problem solving & decision making
Operations management
Customer relations management & conflict resolution
Stata business statistics software
Retail – duty-free, airport outlets, F&B outlets
Planning, coordination, execution
Customer relations management & conflict resolution
Marketing, marketing collaterals, e-commerce, store signage
Design basics, SEO basics
Knowledge management systems
HTML & Web design, e-commerce website

Languages

English
Expert
Hindi
Expert
Tamil
Expert
French
Intermediate
Marathi
Beginner

Memberships

French Business Council Dubai
  • Member
  • September 2014

Hobbies

  • Yoga, travel, cross cultural interactions.