Analyst Operation
Morgan Stanley India Pvt. Ltd
Total years of experience :15 years, 5 months
Morgan Stanley India Pvt. Ltd.
Analyst Operation
The position is primarily responsible for risk escalation, control and monitoring for all operational functions performed in Asia and EMEA and working closely with functional and operations risk teams in our international offices.
March 2011 - Present
• Risk escalation, monitoring and reporting
• Metrics Reporting for the Asia & EMEA Region
• Preparation of Dashboard, KRI/KPI Report
• Preparation of Divisional Risk Report
• Performing Risk Control Self Assessment (RCSA)
• Conducting Risk Education Awareness & Training's
• System administration and review
• Analysing and evaluating financial performance
• Business continuity planning and information security review
• Liaising for Audits (Internal, SSAE16 & SOX)
• Involvement in projects & other related duties as assigned
First Global UK Limited (Stock Broking Firm) London, U.K
Admin Executive
December 2009 - June 2010
• Day to Day Operation of Admin duties
• Reconciliation of reports, preparation of reports using MS Excel, auditing
• Creating and modifying documents using Microsoft Office
• Coordinating and Maintaining proper records
• Answering telephone calls and transferring to appropriate staff member
• Liaising with clients and staff via telephone and email
• Performing general clerical duties to include but not limited to: photocopying, faxing, mailing and filling
• Handling petty cash
• Research, price and purchasing of office supplies
• Maintain effective coordination with colleagues and identify relevant problems and positively recommend suitable solutions and assist them
Hyde Park Whiteleaf Hotel (3 Star) London, U.K
Assistant Front Office Manager
July 2008 - June 2010
• Day to Day Operation of Front Desk
• Checking In and Out the Guests
• Daily Maintenance of Room rates and Availability Report
• Accurate rate checks in place to maximise revenue and scrutinise all credits to the business.
• Handle any guest issues or complaints (including walks) in a professional and hospitable manner ensuring they are resolved or followed through • Preparing handovers for Housekeeping Staff
• Liaise with Housekeeping Staff in respect of proper cleanliness of rooms
• To direct and control the night audit to ensure revenue is maximised and that management information is accurate and available in order that guests accounts are correct and the accounts function is efficient and effective
• Evaluate that the organization maximizes its short, medium and long-term profitability
• Running Credit Card Check
• Liase with other executive heads on the implementation of the company's strategic and operational plans.
• Maintaining and developing organizational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
• Maintaining a professional image on duty, including a polite and courteous manner, cheerful disposition and punctuality
• Training and mentoring of new recruit
• Overall management of the entire company activities, sourcing of materials, manpower and vendors.
Martial Arts Club Uxbridge, London
Trainee Manager
January 2008 - April 2008
• Achieving set sales target
• Follow up appointments
• Promoting sales actively in and out of club
• Interacting with Customers
• Arranging facilities to the customers
IT SKILLS AND LANGUAGES
University of Wales, U.K Master of Business Administration (Finance), 2009
Mumbai University, India, Bachelor of Commerce (Accounting & Finance), 2007
Chetana's College, Mumbai, India, Higher Secondary Certificate Examination (HSC), 2004
St. Anthony's High School, Senior Secondary Certificate Examination (SSC), 2002