HR Business Partner
Emirates Flight Catering
Total years of experience :11 years, 0 months
• Responsible for 6 stakeholder accounts with an average of 3, 200 employees; established successful relationships with people managers, management and C-level to enable change and drive employee engagement
• Supported the development of flexible staffing model, feasibility study and strategy
• Managed the workforce optimization strategy (business realignment) throughout FY20-21 due to pandemic; managed communication and employee relations aspects with an effective execution that resulted in no grievances and no disruption to the operations of the business
• Partner and support in the analysis, planning, implementation and communications relating to organization design and changes. Ensure the structure designs enable business performance while mitigating risks.
• Led employee engagement survey, conducted focus groups and defined outcomes.
• Leverage analytics and collaboration with executive staff to define core objectives and business mission.
• Partner with line executives and management to proactively address business issues related to work force development, employee engagement and productivity. Responsibilities include providing advice and counsel on multiple initiatives, maximizing all HR programs and cycles, and recommending solutions to complex employee relations and HR issues.
• Facilitate talent review and calibration sessions with business leaders to improve organizational effectiveness.
• Advise on compensation matrix to ensure top talent was retained and rewarded within a pay for performance structure.
• Accountable for workforce planning; developed pipeline of talent to improve utilization of intellectual capital.
• Championed organizational design review that resulted in 5% reduction in middle management positions saving over AED 7m annually.
• Subject Matter Expert for other HR Business Partners regarding company policies, benefits, and systems.
• Researched and developed reporting and analytical capability within the People function; enabled decision making and insights by connecting HR metrics
• Controlled the annual workforce planning, organizational structures, business realignment, case studies for business opportunities
• Pioneered database revamp efforts as a core agenda, strengthened the approach to data sources maintained by team, enhanced data accuracy within all HR functions to evolve integrated reporting to the business utilizing all available data sources (report access: business leads, executive leadership)
• Delivered automation projects to digitalize manual HR processes, forms and templates (e.g.: Oracle Taleo, Oracle Transactional Business Intelligence, QuestionPro, Intranet & employee self service)
• Redesigned cross functional process maps, organizational charts & streamlined the HR processes by identifying and timely reporting problems with proactive diagnosis and recommended solutions
Supported EY Global Delivery Network (GDN) Centers as a Consultant to various EY practice service line leaders & employees
• Scope: outbound assignment support to 4 Service Lines across 4 Locations & 1500+ employees; primary responsibility with 19 Offices in EMEIA region for end-to-end assignment management.
• Consultant to service line leaders & partners in selecting the right policies for assignees and to liaise with host country office regarding recruitment & assignee selection, terms & conditions of assignments that include but not limited to benefits & allowances, cost allocation to home & host, repatriation plan, performance management, billing & account management etc.
• Partnered with home/host Mobility Consultants to manage all phases of in-bound and out-bound assignments (e.g. pre-assignment, on-assignment, repatriation and post-assignment)
• Supported design and implementation of internal cross border staffing processes
• MIS & Reporting to the senior leadership - assignment analysis & inference, compliance reports, dashboards, employee satisfaction surveys, assignee payroll reports, monthly billing reports etc…
• Organized payroll, tax planning and social security compliance for outbound assignees in coordination with Finance, Risk, Human capital & Legal teams.
• Demonstrated a strong customer service mindset. A desire to deliver exceptional service to internal business clients and assignees
• Supported HRSS Center as analyst in project management, process & performance improvements
• Developed HR Service Library with standardized process documents - Data rule books, data dictionaries, manuals, process flow charts, forms, letters / mails (HR templates), service level agreements, checklists etc.
• Streamlined branding & internal communication plans for HR policies & procedures
• Re-designed, administered HR intranet portal pages & company policies pages with enhanced employee engagement
• Project Management team member for various HR projects, with primary focus on integration of HR process automation tools & systems (Oracle Taleo, BI) and Mergers & Acquisition efforts (Invensys) - change management & policies
• Conducted a descriptive organizational study on Mindshare worldwide, subsidiary of GroupM
• Published case studies and research reports through market analysis on various topics concerned with Advertising industry, Media Investment Management etc...
- First class -
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