Sumaya Abu Hussein
Customer Service Representative (Order Management) at SHUKR (Online Clothing Company)
Amman, Jordan
Sumaya Abu Hussein's Experience (2 Years, 11 Months)
Customer Service Representative (Order Management)
at SHUKR (Online Clothing Company)
Location: Amman, Jordan
,
Company Industry: Retail/Wholesale
Job Role: Customer Service
July 2010 - Present
- Deal with customers either by emails or phone.
- Process orders.
- Respond promptly to customers inquiries.
- Handle and resolve customers' complaints.
- Follow up on customers interactions
- Research billing issues.
- Follow up with the customers...
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- Deal with customers either by emails or phone.
- Process orders.
- Respond promptly to customers inquiries.
- Handle and resolve customers' complaints.
- Follow up on customers interactions
- Research billing issues.
- Follow up with the customers orders
- Process Returns
- Other duties as assigned.
See less
Extra years of experience not listed above: None 0 Years, 0 Months
Sumaya Abu Hussein's Education
Bachelor's degree / higher diploma , English Literature
at Zarqa Private University ZPU
Location: Zarqa, Jordan
Completion Date : July 2009
GPA: 87.6%
