Business Support Officer
Pearl de Gulf Pvt Ltd.
Total years of experience :4 years, 4 months
• An active part of a team supporting business and client management.
• Daily coordination and communication with DGP Army (Directorate General Procurement) on their ongoing contracts with Army, Air force, DP and Navy and with the OEM (manufacturer) which is in China.
• Client communication and management services.
• Meetings with clients in GHQ and presenting corporate expertise portfolio.
• Devising monthly progress reports of ongoing projects.
• Check tenders of DGP, PPRA, 301spares, 502 spares through internet on daily basis. Make quotations, apply for Tenders and if we award the contract then I have to make a plan for supply of quantity and then supply it accordingly within a specified time.
• Filing, Documentation, Fax and Photocopying on daily basis.
• Arrange meetings with DGP and attend their meetings as well. Resolve the issues arise in the contracts and then try to find a solution.
• Actively assisting the support team in daily processes and procedures to attain smooth operations.
• Writing letters and actively communicating on a daily basis with DGP giving updates on services and performance.
• Contributing towards team activity in addressing the ongoing needs and issues of the client and exploring the best possible resolutions aimed at client satisfaction.
• Direct reporting to CEO and Director regarding business concerns/operations on daily basis.
• Coordinating events as per the instructions and guidelines from department of inter school coordination and communication at Head office with the branches. Informing and sending documents via emails, mails and telephonic communication on daily basis.
• Supporting School Manager with the successful conduct of all such event, orientations, activities, sporting events and all such extra-curricular activities.
• Supporting and satisfying the student/teacher school based queries related to discipline, academics, culture, sports, hygiene, extra-curricular and co-curricular activities.
• Worked on Roots Mega Event (RUMUN 2K14).
• Worked with Global Reach Department which promote overseas education programs, admissions and entry into international universities and study program and on Summer Camps and Short Courses and I have worked on Berkshire Activity Course Summer Camp in UK.
Office Coordinator at Infiniti The Resource Group, Islamabad (Oct 2013 to May 2014)
Responsibilities:
• Maintained administrative workflow by providing office/administrative support and systems
• Provides information by answering questions and requests
• Provided coordination support to Executive Director, assist with meeting set up, and other duties as assigned
• Resolves administrative problems by analyzing information; identifying and communication solutions
• Maintains suggestion system by directing and controlling administrative aspects in accordance with management directives
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs
• Record Minutes of Meeting of all Staff and Heads of Department
• Coordinating with the BOD'S/Executives for follow up • Working on the MS Project software to help manage Interior Department projects
• Communicating and mailing with all the departments
• Forwarding instructions from Executive director to all staff or Heads of Departments on daily basis
• Coordinating meetings, Follow-ups on daily basis for the Timelines or Deadlines from all departments
• Responsible for organizational functions and general meeting support including arranging, follow up calls, copying & faxing
• Provided support to Human Resource Department
• Recording, Filing and Documentation of Executive Director and CEO
Water Aid Pakistan, Islamabad (Jan 2013-April 2013)
Responsibilities were;
• Communication & Data Management
• Assisting Human Resource Department
• Upload media stories on recently developed media forum website www.washmedia.org
• Updating website regularly by uploading relevant material, links, and other news items.
• Sort out stories for media scrap book to be published by March 2013 (looking into last year's scrap book)
• Complete media scrap book and assist in printing and develop dissemination plan in consultation with the members of media forum
Regional program: • Supported in organizing virtual meeting with regional campaigns coordination team
• Campaign updates on two-monthly basis and circulate regionally, minutes taking and circulars
• Maintained Facebook and twitter pages for the campaign
• Maintained contacts (Country wise)
• Supported in developing various communications material for campaign
• Recruitment
Zong-CM Pak Ltd (Telecommunication) Islamabad (Dec 2010-May 2011)
Human Resource Department:
• Assisted in recruitment process (Initial screening and interview calls)
• Arrangements for HR departmental meetings
• Photocopying, faxing, and scanning of documents
• Filing & Document controlling
• Employees personal files
• Data Entry & Record keeping
Marketing Department:
• Gathering of POS data in Marketing
• POS Project Creation
• Compilation & Reporting of Marketing Data
• Assisting Manager Segments & Marketing Director
• Telephonic Customer Survey-China Mobiles
• Communications and PR
Customer Services Officer at Askari Commercial Bank Ltd Islamabad, Pakistan (Sep 2010-oct 2010)
• Customer Account opening & Online transactions
• Helping customers by filling their forms and solving their issues
• Record keeping of account opening forms
• Filing and documentation for all processes
Awarded with;
• Certificate of contribution in "Economic & financial challenges in the current business scenario"
• Certificate for contribution in "SALES GALA" held in University of Wah (Sales, strategies and advertising)
• Certificate of contribution in "Economic & financial challenges in the current business scenario
MS - Project Management Comsats Institute of Information Technology, Islamabad 2013, CGPA 3.57
B.B.A. Hons. (Marketing) University of Wah 2010, CGPA 3.58 Trainings & Workshops: • "Entrepreneurship as career option" jointly held by SMEDA & University of Wah • Administration and Leadership trainings at Infiniti The Resource Group Event Management: (Social Activities and interest) Organized and provided support in various events for Infiniti The Resource Group, Islamabad • Concerts of "Akcent" • Real estate agents events (for Housing societies & Customers) • Monthly Meeting for Infiniti and sister companies
