Susan Joseph, Executive Secretary /Office Administrator

Susan Joseph

Executive Secretary /Office Administrator

Loops Automation LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Science in Zoology
Experience
33 years, 1 Months

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Work Experience

Total years of experience :33 years, 1 Months

Executive Secretary /Office Administrator at Loops Automation LLC
  • United Arab Emirates - Dubai
  • My current job since March 2012

Provide high level administrative support to the General Manager and perform a wide range of administrative and office support activities to facilitate the efficient operation of the organization.
 Provide a complete management and administrative support to the General Manager.
 Attend to e-mails and follow up with instructions on behalf of the General Manager.
 Manage and maintain General Manager’s daily calendar.
 Screen and respond to incoming calls and take appropriate action to deal with the situation.
 Maintain a filing system for the General Manager.
 Maintain records of stationary purchased and office equipment maintenance with the required personnel.
 Co-ordination for meetings with the General Manager and Head of Departments.
 Arrange meetings with the General Manager and Clients upon instruction from General Manager.
 Assist in approval from General Manager for procurement of materials with proper backup for orders exceeding USD 20, 000/- and above.
 Co-ordinate with the QA/QC personnel on implementation and violation of company management procedures and report to General Manager.
 Coordinate with the Sales Department on proposals and forward to General Manager.
 Responsible for all HR documents / correspondence / leave applications / visa / staff passports / staff salary.
 Co-ordination with staff and guests regarding air ticketing and hotel booking.
 Manage the petty cash for the company.
 Manage the marketing items for the company.
 Co-ordinate pre-schedule meetings with various departments and General Manager and follow up on the Minutes of Meetings and Action Taken.
 Monitor office attendance and report to General Manager of violations on a monthly basis.
 Monitor the internet usage and report to General Manager of violations on a monthly basis.

Personal Assistant at Edara LLC
  • United Arab Emirates - Dubai
  • October 1996 to October 2011

In charge of overall office affairs for the General Manager
• Provide a complete management and administrative support for the General Manager to concentrate on mainstream activities and facilitate company processes.
• At the request of the General Manager, coordinate between Project Managers which may include: planning and coordinating multiple presentations, disseminating information, and organizing meetings, department activities for all members of the Senior Management Team.
• Manage and maintain General Managers schedule.
• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan for necessary action.
• Prepare agendas and make arrangements for committee, board, and other meetings.
• Attend meetings in order to record minutes.
• Prepare invoices, reports, memos, letters, financial statements and tender documents, using MS Office.
• Worked in completing the Joint Venture projects with the Confluence Project Management team which included payments, submittals, transmittals, etc.
• Screen and respond to incoming calls and take appropriate action to handle the situation.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Maintain a central filing system for all outgoing, incoming samples/drawings, submittals and miscellaneous documents.
• Provide a frontline interaction with Clients and day to day support.
• Database compilation.
• Assist the H.R in sorting CVs, keep a track of staff leave schedule and make travel arrangements.

Customer Service Manager at Global Telesystems (GTS)
  • India - Mumbai
  • December 1990 to November 1995

• Headed a team of Customer Service Executives for fax and computer systems.
• Follow up with potential Clients and establishes business rapport to yield business.
• Conducts market research and prepares reports to the Manager.
• Monitors and make reports for the monthly target.

Customer Service Manager at Brother Business Machine
  • India - Mumbai
  • January 1990 to November 1990

• Headed a team for Brother Typewriters

Education

Bachelor's degree, Science in Zoology
  • at Mumbai University
  • March 1988

Specialties & Skills

Languages

English
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