Network Consultant
Saudi Telecom (STC)
Total years of experience :7 years, 0 months
Responsibilities:
• Network Consultant at STC (All Juniper Devices IOC / IGW/ MPLS)
• Working with Juniper Resident Engineer’s in Saudi Net / IGW Core network.
• Task assignment between NOC members.
• Problem isolation and escalation between STC Teams (DNOC, INOC, TNOC…)
• Monitoring STC (Saudi Net & IGW) equipment’s (Routers, Switches, Caches, DNSs, Filters Farms…)
• Monitoring and configuring STC Saudi Net ADSL Customers and Saudi Net Leased Lines and its Solutions.
• Monitoring and configuring Some STC internal Projects like (Al Jawal…)
• Monitoring and configuring STC IGW ISPs Customers and IGW International Links.
• Troubleshoot Routing Problems related to Saudi Net & IGW.
• Working with Juniper Resident Engineers in Saudi Net / IGW Core network and some IP MPLS network.
• Troubleshooting Broadband problem in MPLS side and in Routing and filtering Side
• Troubleshooting Leased Lines Solutions in MPLS side and in Routing and filtering Side
• Troubleshooting some Al Jawal VII services and Solutions in MPLS side and in Routing and filtering Side.
• Troubleshooting All Saudi Net / IGW problems
• Checking with J RE for any JUNOS / Hardware problems.
Network Devices:
• Cisco: Routers (1700-2800-7200VXR)
• Juniper : Routers \[ T series (T640) & M series (M5-M7-M10-M20-M40-M320-M480-MX960) & E series (E320)\]
Network Tools:
• Fault management:
- Whatsup
- MRTG
- Solar wins
- Arbor
- Cacti
System Tools:
• RTTS (In-house tool)
Client: ASTRA
Employer: Al Bilad Arabia
Duration: Dec 2011 - May 2013
Designation: Network Engineer
Responsibilities:
• Installing, Configuring, Troubleshoot IT Network and Infrastructure such as CISCO Routers, Switches, ASA Firewalls, Wireless Access Points..
• Solving all network related issues for Wireless, WAN and LAN.
Routers:
• Installation and configuration of CISCO routers.
• Configuring Static, Default & Dynamic routing.
• NAT & DHCP Configuration.
• Technical Problems detection and solving/Trouble shooting etc.
Switches:
• Layer 3 Switching and Trunking.
• VLAN Configuration.
• VTP Configuration.
Access Points and ASA Firewalls:
• Configuring and Troubleshooting of CISCO ASA Firewalls and Wireless access points.
• Blocking the different Sites and Services as per company policies on Firewall.
Network devices:
Cisco: Routers & Switches (1700-2800 Routes 3750, 2960, 2950, 6509 switches 1100, 1200 Access point ASA 5500)
• Monitoring network links through MRTG.
• Monitoring network traffic through Cacti
• In-house ticketing tool.
Employer: CAT Technologies Pvt. Ltd
Duration: Feb 2007 - Aug 2011
Designation: Network Support Engineer
Responsibilities:
• Installing, Configuring, Support, Troubleshoot IT Network and Infrastructure such as CISCO Routers, Switches, ASA Firewalls, Wireless Access Points..
• Handling incoming support calls, troubleshoot client's problems over the phone, and action taken, escalating/ routing unsolved problems internally to be solved by owner divisions.
• Monitoring network links through MRTG
Network Devices:
Cisco: Routers & Switches (1700-2800 series Routes 3750, 2960, 2950 series switches 1100, 1200 series Access point)
Network Tools:
In-house ticketing tool.
Fault management:
- MRTG
Bachelor of Computer Application (B.C.A 2002)