Group Human Resource Head
Al Faisal Group, Umm Al Qwuain - U.A.E.
Total years of experience :21 years, 5 months
Group Human Resource Head: (Reporting to CEO/Group GM) Directing all HR activities for Group companies with AED.109 M in revenue, seven offices and 1, 663 employees, provide leadership and management of the full range of HR functions. Promoted to this level in November 2016.
Achievement: Established the department with implementation of proper HR policies and strategies at the Group level successfully integrate with all sister concerns. Build HR database for HRMS. Designed and implemented performance appraisal system. Designed Salary and Grading structure, recruitment system and compensation policy
Group Development Manager: (Reporting to GM)
Responsible for Responsible for building market position by locating, developing, defining, negotiating, and closing business relationships, market survey/analysis, budgeting, planning, Social Media Marketing, E-commerce etc. Managing Social media marketing, B2B and B2C account management and sales Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments. Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Achievement: Played key role in increasing overall revenue to 13 million from 8.8 Million in a year Associate the business with several B2B and B2C platforms and developed the company website to create effective brand awareness and marketing Re branded and launched the F&B unit successfully in 2016 Successfully overhauled the entire Hospitality concept.
Manager Business & HR: (Reported to GM) To manage and supervise in both areas of the business, was responsible for HR Department to formulate and implement HR policies and procedures all across the company, organizational development and as well as the reorganization of its F&B division with comprehensive Business Plan, preparation of SOP’s and conduct training and development program for the staff.
Achievement: Successfully organized and conducted several internal and external training sessions for the staff on the subject of Safety and Hazard, Basic Food Hygiene, Fire fighting etc. Successfully implemented ERP (CANIAS) solution in the company Implemented a proper recruitment policy, designed salary & grading structure, and other policies related to HR functions, successfully initiated and handled Performance management/appraisal system in the company.
HR & Business Development Manager: (Reported to GM) Joined above company in April 2008 as a HR Manager to establish HR department & formulate policies for training and development of the staff and provide consultancy and assistance to the top management in overall organizational development.
Later additional responsibility given to lead as Business Development Manager for entire product range and to recruit and train the team, do the branding and launching of new products, client management, showroom management, supplier negotiation/agreements, market survey/analysis, budgeting, planning, E-marketing, etc.
Achievement: Successfully formed HR & Marketing department, build a professional team and conducted regular Training session for Blue & White collar staff to improve their Sales and Marketing skills, customer dealing, presentations, business communications and E-marketing. Successfully switched ERP solution from (FOCUS) to (CANIAS) in the company Efficiently presented the product expansion idea and convinced the management to include commercial laundry products and RFID solutions into the inventory, successfully developed the department from scratch with the team of professionals. Initiated Customer Loyalty Program. Successfully rebrand the website and was issuing company brand magazine
Operations Controller: (Reported to Ship Agency Manager)
My responsibilities included but not limited to manage indoor and outdoor operations, duties assignments to respective staff, planning and managing resources, supervision Vessel Operation, ensuring fulfilment of requirements from Principals/Vessel Owners prior vessel arrival. Ensure timely berthing of vessel & commencement of cargo operation, make arrangement of tugs, carnage, supplies & provision, bunker supply etc. as per requirement.
HR & Admin Executive: (Reported to Administration Manager)
Additional responsibilities assigned with above designation within the same group to provide assistance to Administration Manager in all HR & Admin matters
Achievement:
• Sorted out the long outstanding/aging invoicing issues within 6 months’ time
• Designed and developed Performance Appraisal System and Training Process for the company
Assisting Terminal and Vessel Operations team in Yard and Vessel Planning and management
Quality Executive / Assistant Auditor for ISO-QMS Operation Officer / Assistant Yard Planner Operation Officer / Vessel & Yard Dispatcher Customer Support Assistant
Achievement: Selected as top 3 out of 2098 employees for ISO QMS training, implementation and to conduct Internal Auditing Voluntarily trained ground staff (equipment operators) on NAVIS system Awarded best Junior planner of the year