Researcher
Muslim Hands UK
Total years of experience :16 years, 6 Months
Working with Partner Offices across the world to carry out effective data management strategies and providing capacity building assistance to partners to enable data oriented and evidence-based decision making.
--> Oversee the Muslim Hands Management Information System (Strategy Tracker) and identifying gaps, errors and areas of improvement on recurrent basis.
--> Working with the software developer to address the gaps in MIS.
--> Coordinating with the partner offices and providing on-going backstopping in the implementation and troubleshooting of MIS.
--> Identifying data anomalies in the MIS and taking corrective measures in consultation with partner offices accross the world.
--> Providing help in upgrading, developing and refining various research tools used for capturing result level program data.
--> carrying out field visits to conduct qualitative assessments.
--> Providing support in data analysis and visual representation of the findings from research studies in the field.
--> Providing support in report writing.Working with Partner Offices across the world to carry out effective data management strategies and providing capacity building assistance to partners to enable data oriented and evidence-based decision making. --> Oversee the Muslim Hands Management Information System (Strategy Tracker) and identifying gaps, errors and areas of improvement on recurrent basis. --> Working with the software developer to address the gaps in MIS. --> Coordinating with the partner offices and providing on-going backstopping in the implementation and troubleshooting of MIS. --> Identifying data anomalies in the MIS and taking corrective measures in consultation with partner offices accross the world. --> Providing help in upgrading, developing and refining various research tools used for capturing result level program data. --> carrying out field visits to conduct qualitative assessments. --> Providing support in data analysis and visual representation of the findings from research studies in the field. --> Providing support in report writing.
Skills: Microsoft Power BI
The role is to ensure the stable operation of school classroom, office technology, desktop computers with all necessary hardware and software applications for the optimal utilization by end users. The first line of the school help desk support responsible for problem resolution and innovative approaches to problem solving with technology.
Clout Technologies, ( Saidpur Road, Rawalpindi)
System Support Engineer (March 01, 2010 to May 2011)
Responsibilities: • Identify and implement new technologies to enhance the long-term operational and strategic goals of the company.
• Supervise and direct the workflow of various teams of people.
• Maintains the Networks which include the configurations of Computers, CCTVs, DVRs, IP Cameras, Wireless Networks, Access points, Wireless Routers, LAN, and Switches.
• Providing Customers support to ensure customer satisfaction and services related matters.
• Brief required quality, specifications, and solution to Clients.
Professional Experience
Wateen Franchise, ( Blue Area, Islamabad)
Senior Field Engineer IT (Jan 8, 2008 to Feb 28, 2010)
Responsibilities: • Indoor CPE installation (Buckaye, wulvarine, Blade) at customer end.
• Maintains the Networks which include the configurations of Computers, Wireless Networks, Access points, Wireless Routers, LAN, WIMAX Technology, switches, hubs, DSL.
• Providing Customers support to ensure customer satisfaction and services related matters.
• Supervision, training, guidance and counseling of the Staff members at Office in Islamabad. Brief the customers about required quality, specifications, and solution if so required.
• Indoor CPE configuration and maintenance.
Al-Futtaim Technologies (Pvt) Ltd, Islamabad Pakistan
Customer Support Engineer ( August 15, 2007 to November 30 2007)
Responsibilities: • Installation and programming of PABX Systems.
• Provided customer user training for system operation.
2007 BS Honors (COMPUTER SCIENCE) PMAS University of Arid Agriculture, UIIT, Rawalpindi.
2002 ICS. (GENERAL SCIENCE) Govt. Asghar Mall College, Rawalpindi.
2000 S.S.C. F.G Quaid-e-Azam Public School, Rawalpindi.
