Syed Yousufuddin, IT Operations - Head

Syed Yousufuddin

IT Operations - Head

Al Sorayai Group

Location
Saudi Arabia - Jeddah
Education
Diploma, Financials
Experience
25 years, 4 months

Share My Profile

Block User


Work Experience

Total years of experience :25 years, 4 months

IT Operations - Head at Al Sorayai Group
  • Saudi Arabia - Jeddah
  • My current job since March 2011

Al SORAYAI Trading & Industrial Group is one of the major 15 manufacturers of carpet and rugs all over the world, and leading the manufacturing of carpet & rugs in the Middle East. Al Sorayai Group was established in 1953.

Directs and manages computing and information technology strategic plans, policies, programs, and schedules for business data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives.

Lead to Team to support 500+ users

Prepares the required IT budget and monitor expenses.

Directs the information and data integrity of the company and its business units.

Develops strategic plans and implementing the objectives of the information technology needs of the company to ensure the computer capabilities are responsive to the needs of the company's growth and objectives.

Develops and establish operating policies and approaches for computing and information technology.

Evaluates overall operations of computing and information technology functions and apply enhancements.

Interacts with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information.

Ensures the security of the information systems, communication lines, and equipment.

Responses for the development, reviewing, and certification of all back-up and disaster recovery procedures and plans.

Established company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.

Established and implemented short- and long-range departmental goals, objectives, policies, and operating procedures.

Performs regular visits to business units to ensure full utilization and smooth operation of the provided systems functionalities.

Considers personnel and staff developmental needs, priorities and training needs.

Coordinates with other ERP staff to ensure smooth and working systems integration.

Supports business unit, sector, and shared services team members on detail-level analysis of Oracle Applications functionality; aiding in problem solving of Oracle Applications seeded functionality and application extensions.

Identifies opportunities for improvement and makes constructive suggestions for change. Consistently acknowledges and appreciates each team member's contributions

Oversees all help desk activities at the regional level. Remains on the forefront of emerging industry practices

Implements process improvements to existing Oracle Application processes by automating the process to eliminate manual or repetitive process steps.

Oversees the development, designing, and implementation of new applications and changes to existing computer systems and software packages.

IT Manager at Ajwa Group For Food Industries
  • Saudi Arabia - Jeddah
  • May 2006 to March 2011

AJWA is a unique Group of companies dedicated to the provision of quality foods products. Founded in Saudi Arabia, the Group operates throughout the Middle East and exports to Europe, Asia and Africa.

Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure

Suggests areas for improvement in internal processes along with possible solutions. Manages the process of innovative change effectively

Relays relevant IT-related information to the company in a timely manner. Serves as main point of contact on all IT-related matters for the office assigned

Builds and maintains vendor relationships and manages the purchase of hardware and software products. Effectively communicates relevant IT-related information to superiors

Identifies opportunities for improvement and makes constructive suggestions for change. Consistently acknowledges and appreciates each team member's contributions

Oversees all help desk activities at the regional level. Remains on the forefront of emerging industry practices

Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation

Creates and executes development plans and revises as appropriate to meet changing needs and requirements

Directs and manages computing and information technology strategic plans, policies, programs, and schedules for business data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives

Prepares the required IT budget and monitor expenses

Evaluates overall operations of computing and information technology functions and apply enhancements

Application Support Analyst at Ajwa Group for Food Industries
  • Saudi Arabia - Jeddah
  • February 2002 to April 2006

Managing and implemented Oracle database platform, HP-UNIX, and Baan ERP related projects for supply chain management and operations
Data Extraction, Transformation and Load from Infor (Baan) using SQL.
Implementation of Oracle Discoverer system configuration
Functionally supporting end-user in Infor (Baan) Finance, Distribution & HRMS.
Problem analysis and resolution. Follow up on issues logged by users and documents them to enable release trace-ability & resolution
Conduct end-user training
Technical Design, Infor (Baan) programming and Development.
Customization of existing Infor (Baan) sessions and reports.
Creating business processes for end users using Infor (Baan) enterprise modeler
Ensure the system availability keeping in view the business focus. Therefore another major responsibility is to ensure that there is Core System capacity planning to cope with the future business requirements and handle any challenge and ensure there is no compromise on system availability.

Computer Programmer at Ajwa Group for Food Industries
  • Saudi Arabia - Jeddah
  • January 2000 to March 2002

Developed Maintenance management system (Bilingual- English/ Arabic) using Oracle database and Developer 6i.
Developed Bulk grain discharging system (Bilingual- English/ Arabic) using Oracle database and Developer 6i.
Ajwa Intranet Site using IIS, Share Point Portal Server & SQL Server.
Jawazat information system using MS-Visual Basic 6.0 and SQL Server.
Weight Tracking system using MS-Visual Basic 6.0 and MS-Access
Design various reports with Oracle Reports and Crystal reports
Developed Help desk system using ASP, IIS, MS-Visual Interdev 6.0 and SQL Server
Oracle Database installation, configuration over W2K

Programmer at Naghi Brothers
  • Saudi Arabia - Jeddah
  • December 1998 to January 2000

Ahmed Mohamed Abdulwahab Naghi and Sons are engaged in the trading business of pharmaceutical medicines like Pfizer, Parke-Davis, Leo Pharmaceutical, Les Laboratories etc. and leading manufacturers in a field of Tea in the kingdom.

Analysis users requirement
Design and developed Sales monitoring system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Design and developed Order processing system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Personnel information system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Inventory control system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Provide consultation to browser and reporting front-end developers regarding the development of supporting Oracle tables, indexes, views, triggers, packages, procedures, in-line functions, SQL queries, etc.
Performed extensive SQL tuning and optimization on views and queries generated by reporting front-end packages and developers.
Provide all necessary logical and physical data modeling DDL (SQL Data Definition Language) code to data architecture and database administration teams as required to develop.
Responsibilities included coordination of all new installations and software/hardware upgrades for existing users, training of new company personnel, scheduling for all trainers, programmers and hardware technicians, as well as phone and site support for over 20 end-users.
Installation of Oracle 8i on Windows NT using Oracle installer.
Administrating oracle database on Windows NT.
Configured SQL*Net using tnsnames.ora, listener.ora, sqlnet.ora files.
Configured automatic startup shutdown of database and SQL*Net listener.
Created oracle users, giving them default roles and rights using SQL*Plus.

Education

Diploma, Financials
  • at Oracle University
  • September 2010

General Ledger Account Receivable Account Payable Cash Management Fixed Asset

Diploma, Microsoft Certified Professional
  • at Microsoft
  • September 2002

Designing and Implementing Distributed Applications with Microsoft Visual Basic 6.0

Diploma,
  • at Trainings:
  • August 1998

Diploma in Computer Applications - FIIT - 65 Weeks Diploma in Computer Hardware - CGIHT - 26 Weeks Certificate in Electronics Microprocessor - CGIHT - 13 Weeks Certificate in Oracle Database 8.0 & Developer/2000 - Comtec India Ltd. - 6 Weeks Certificate in Visual Basic 6.0 - SAL Software India Ltd - 4 Weeks Certificate in IBM AS/400 - FIIT - 8 Weeks

Bachelor's degree, Bsc (Computers)
  • at Osmania University
  • March 1998

Specialties & Skills

Oracle Reports
Administration
Visual Basic
System Administration
Requirement Analysis, System Design, Development, Testing, Documentation & Implem.
Operating System - Windows 2000 Server, Windows NT Server, Windows XP, HP-UNIX.
Languages - C, SQL, PL/SQL
RDBMS - SQL Server 2000, Oracle 9i R2 & 10g, Stored Packages, Procedures & Functions
GUI - Developer/2000 (Forms & Reports 10g), SQL Navigator, Visual Basic and Crystal Report
Internet Programming - ASP, VB script, HTML, MS-FrontPage 2000, MS-Visual InterDev 6.0.
ERP - Baan IV 4.0c
Business Intelligence Tool - Oracle BI, Business Objects 5.0
Oracle Apps R12 Inventory & Order Management - System Administration, Personlization & Development

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Arabic
Beginner