IT Operations - Head
Al Sorayai Group
Total years of experience :25 years, 4 months
Al SORAYAI Trading & Industrial Group is one of the major 15 manufacturers of carpet and rugs all over the world, and leading the manufacturing of carpet & rugs in the Middle East. Al Sorayai Group was established in 1953.
Directs and manages computing and information technology strategic plans, policies, programs, and schedules for business data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives.
Lead to Team to support 500+ users
Prepares the required IT budget and monitor expenses.
Directs the information and data integrity of the company and its business units.
Develops strategic plans and implementing the objectives of the information technology needs of the company to ensure the computer capabilities are responsive to the needs of the company's growth and objectives.
Develops and establish operating policies and approaches for computing and information technology.
Evaluates overall operations of computing and information technology functions and apply enhancements.
Interacts with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information.
Ensures the security of the information systems, communication lines, and equipment.
Responses for the development, reviewing, and certification of all back-up and disaster recovery procedures and plans.
Established company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.
Established and implemented short- and long-range departmental goals, objectives, policies, and operating procedures.
Performs regular visits to business units to ensure full utilization and smooth operation of the provided systems functionalities.
Considers personnel and staff developmental needs, priorities and training needs.
Coordinates with other ERP staff to ensure smooth and working systems integration.
Supports business unit, sector, and shared services team members on detail-level analysis of Oracle Applications functionality; aiding in problem solving of Oracle Applications seeded functionality and application extensions.
Identifies opportunities for improvement and makes constructive suggestions for change. Consistently acknowledges and appreciates each team member's contributions
Oversees all help desk activities at the regional level. Remains on the forefront of emerging industry practices
Implements process improvements to existing Oracle Application processes by automating the process to eliminate manual or repetitive process steps.
Oversees the development, designing, and implementation of new applications and changes to existing computer systems and software packages.
AJWA is a unique Group of companies dedicated to the provision of quality foods products. Founded in Saudi Arabia, the Group operates throughout the Middle East and exports to Europe, Asia and Africa.
Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure
Suggests areas for improvement in internal processes along with possible solutions. Manages the process of innovative change effectively
Relays relevant IT-related information to the company in a timely manner. Serves as main point of contact on all IT-related matters for the office assigned
Builds and maintains vendor relationships and manages the purchase of hardware and software products. Effectively communicates relevant IT-related information to superiors
Identifies opportunities for improvement and makes constructive suggestions for change. Consistently acknowledges and appreciates each team member's contributions
Oversees all help desk activities at the regional level. Remains on the forefront of emerging industry practices
Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation
Creates and executes development plans and revises as appropriate to meet changing needs and requirements
Directs and manages computing and information technology strategic plans, policies, programs, and schedules for business data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives
Prepares the required IT budget and monitor expenses
Evaluates overall operations of computing and information technology functions and apply enhancements
Managing and implemented Oracle database platform, HP-UNIX, and Baan ERP related projects for supply chain management and operations
Data Extraction, Transformation and Load from Infor (Baan) using SQL.
Implementation of Oracle Discoverer system configuration
Functionally supporting end-user in Infor (Baan) Finance, Distribution & HRMS.
Problem analysis and resolution. Follow up on issues logged by users and documents them to enable release trace-ability & resolution
Conduct end-user training
Technical Design, Infor (Baan) programming and Development.
Customization of existing Infor (Baan) sessions and reports.
Creating business processes for end users using Infor (Baan) enterprise modeler
Ensure the system availability keeping in view the business focus. Therefore another major responsibility is to ensure that there is Core System capacity planning to cope with the future business requirements and handle any challenge and ensure there is no compromise on system availability.
Developed Maintenance management system (Bilingual- English/ Arabic) using Oracle database and Developer 6i.
Developed Bulk grain discharging system (Bilingual- English/ Arabic) using Oracle database and Developer 6i.
Ajwa Intranet Site using IIS, Share Point Portal Server & SQL Server.
Jawazat information system using MS-Visual Basic 6.0 and SQL Server.
Weight Tracking system using MS-Visual Basic 6.0 and MS-Access
Design various reports with Oracle Reports and Crystal reports
Developed Help desk system using ASP, IIS, MS-Visual Interdev 6.0 and SQL Server
Oracle Database installation, configuration over W2K
Ahmed Mohamed Abdulwahab Naghi and Sons are engaged in the trading business of pharmaceutical medicines like Pfizer, Parke-Davis, Leo Pharmaceutical, Les Laboratories etc. and leading manufacturers in a field of Tea in the kingdom.
Analysis users requirement
Design and developed Sales monitoring system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Design and developed Order processing system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Personnel information system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Inventory control system (Bilingual - English/ Arabic) using Oracle Database, Oracle Forms 5.0 and Oracle Reports 3.0.
Provide consultation to browser and reporting front-end developers regarding the development of supporting Oracle tables, indexes, views, triggers, packages, procedures, in-line functions, SQL queries, etc.
Performed extensive SQL tuning and optimization on views and queries generated by reporting front-end packages and developers.
Provide all necessary logical and physical data modeling DDL (SQL Data Definition Language) code to data architecture and database administration teams as required to develop.
Responsibilities included coordination of all new installations and software/hardware upgrades for existing users, training of new company personnel, scheduling for all trainers, programmers and hardware technicians, as well as phone and site support for over 20 end-users.
Installation of Oracle 8i on Windows NT using Oracle installer.
Administrating oracle database on Windows NT.
Configured SQL*Net using tnsnames.ora, listener.ora, sqlnet.ora files.
Configured automatic startup shutdown of database and SQL*Net listener.
Created oracle users, giving them default roles and rights using SQL*Plus.
General Ledger Account Receivable Account Payable Cash Management Fixed Asset
Designing and Implementing Distributed Applications with Microsoft Visual Basic 6.0
Diploma in Computer Applications - FIIT - 65 Weeks Diploma in Computer Hardware - CGIHT - 26 Weeks Certificate in Electronics Microprocessor - CGIHT - 13 Weeks Certificate in Oracle Database 8.0 & Developer/2000 - Comtec India Ltd. - 6 Weeks Certificate in Visual Basic 6.0 - SAL Software India Ltd - 4 Weeks Certificate in IBM AS/400 - FIIT - 8 Weeks