Head Of Business Operations
Mle Systems Pvt ltd.
Total years of experience :18 years, 9 months
Provide strategic leadership and oversight for operations, focusing on staff augmentation, IT services, and technology sales. Develop operational strategies for efficiency and profitability, leading cross-functional teams to deliver quality services within budget. Streamline processes, maintain client relationships, monitor KPIs, manage budgets, and ensure compliance with regulations and data protection measures. Facilitate government benefits, implement anti-corruption policies, and foster an ethical organizational culture.
Played a pivotal role in driving strategic direction, operational excellence, technological innovation, regulatory compliance, customer satisfaction, and financial success. By providing visionary leadership and effective management, ensured the business remains competitive, resilient, and poised for growth in the dynamic telecommunications & information technology industry.
Drive sales of business loans and financial products to SMEs and corporates by strategizing and implementing effective sales approaches, including prospecting and cold calling. Foster strong client relationships, understanding their needs, and offering tailored financial solutions while conducting thorough risk analyses. Collaborate internally for efficient loan processing, presenting proposals, negotiating terms, and ensuring compliance. Continuously monitor market trends to identify growth opportunities, while maintaining accurate sales records and client interactions.
Played a pivotal role in scaling businesses across diverse sectors including security systems, surveillance, banking automation, industrial automation, and telecom. Played a important role in strategic vision, strong leadership, and a track record of successful business development, operational efficiency, and customer satisfaction. Proved to identify market opportunities, forge strategic partnerships, and drive revenue growth in competitive markets
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