inet helpdesk
Bahrain Telecommunication Company (Batelco)
Total years of experience :0 years, 4 months
i am an atraining agent at the call center helpdesk, receving call from batelco customers and solving thire problems which they faced it on thire fix lain or on the internet and also helping customer to configur thire new routers, there emails on microsoft outlook.
do some upgrading customers internet packeges, do servece orders, erasing complan for customers problems, listining to customers problem and tring to solve it.
Education/Trainings Bahrain Training institute 2012-date • National Diploma 2, Information Technology Bahrain Training institute 2011-2012 • National Diploma 1, Information Technology
Bahrain Training institute 2010-2011 • First Diploma, Information Technology
AlAhd AlZaher Secondary Girls School 2007-2010 • Consolidation paths, commercial
