Senior Officer
Medgulf Takaful
Total years of experience :9 years, 5 Months
Currently handling all the daily, monthly, quarterly and annual reports of the life insurance department (Family Takaful) as well as assisting the underwriting and new business units when needed.
Able to handle all lines of business.
Main Tasks:
Issuing life insurance policies and quotations.
Preparing a weekly/monthly production report.
Processing claims, cancellations and surrenders.
Preparing cancellation, surrender and claim payout sheets.
Arranging for appointments with the medical providers when needed.
Reading medical reports, evaluating and assessing risks.
Contacting the reinsurance companies when needed.
Preparing agent/broker commissions.
Preparing a monthly product performance report.
Customer service and handling customer complaints.
Filing.
Main Tasks:
Answering phone calls and forwarding them to the concerned person.
Managing the drivers and distributing documents amongst them.
Sending a weekly report about the incoming and outgoing documents for each driver to the human resources.
Welcoming and assisting customers.
Receiving general fax and forwarding them to the concerned person/department.
Was part of a study about "divorce and its effects on children".
Main tasks:
- Call the divorced women to arrange for an interview.
- Interview the women and fill a from based on their answers.
- Enter the collected data into the computer system using SPSS to get the statistics.
Note: This training period was to fulfill the graduation requirements.
Participated in a competition in Oman called the "Extreme programmers contest". Certificate for 8th place out of 31 teams. Certificate of participation in the IT symposiums "IT goes green" and "My Apps, My Life".
2006 - 2008 University of Bahrain
2003 - 2006 Khawla Secondary Girls School Secondary school certificate - scientific section (Physics, Chemistry, Biology and Mathematics)