Head of Procurement
QTerminals
Total years of experience :20 years, 9 Months
• Responsible to lead and manage the QTerminals procurement, contracts, and stores management function for all Direct and Indirect procurement categories such as but not limited to Port Management Engineering Equipment and Spare Parts, Engineering Services, Port Operations Services, Fuel and Lubricants, Facilities Management, Information Technology (IT), Professional Services, Consultancy Services, Financial & HR Services, Marine Services, Marketing, Media, Events & Exhibitions, Medical Services, Office Equipment, Special Projects, etc.
• Developing, executing, and maintaining consistent sourcing, materials, and contracts management strategies, working towards a consolidated strategic supply base.
• Create and implement comprehensive procurement and store plans and strategies, risks and opportunities analysis for all direct and indirect procurement categories covering market trends, supply assurance, quality improvement, supplier development, and supply risk mitigation.
• Identify recurring requirements and develop rate/call-off contracts to achieve better value for QTerminals.
• Manages the planning and launch of RFQs/Tenders.
• Participate in the Tender Committee meetings and Lead Tender subcommittees to ensure that supplier bids are evaluated properly, and selected goods and services conform to the specifications and fit for their intended purpose.
• Negotiate the right deals, with the right suppliers for the best total value.
• Benchmark the cost and quality, in relation to industry trends, with current suppliers in order to negotiate a better value.
• Identifying, developing, and leading projects related to cost reduction and delivering cost savings and service improvements.
• Identifying new opportunities that will result in lowering the total cost of ownership (TCO).
• Working with cross-functional teams to develop the QTerminals Procurement & Supply Chain function to fully automated, strategic, and integrated function.
• Drive continuous improvement in all aspects of the supply chain processes to enhance efficiency, effectiveness and reduce waste.
• Manage key stakeholders through frequent communication.
• Manage and monitor budget spend so that procurement cost does not exceed the allocated budget.
• Actively manage procurement and store team and team workload, setting KPIs and priorities, coaching and assisting in problem resolution.
• Manage the effective achievement of KPIs / objectives through the management and leadership of the procurement and stores function by setting up individual KPIs / objectives, managing performance, developing, and motivating the team to maximize the department performance.
• Manager a team comprising Procurement Specialists, Procurement Officers, Buyers, Stores Officers, Storekeepers, and Support Staff.
• Responsible for implementation, management and execution of all procurement activities for QR Group Procurement for direct and indirect spend on Information Technology (IT), Events & Exhibitions, Uniforms, Medical Services Office Equipment, Manpower, Security Systems, Financial Accounting Systems, Flight Operation Systems and Special projects
• Develop and implement documentation of purchase policies & procedures.
• Lead team and take ownership of the role and responsibilities and work with User departments for fulfilment of ongoing procurement requirements.
• Manages key user accounts through frequent communication.
• Manage and monitor budget spend so that procurement cost does not exceed budget.
• Development and implementation of automated system iProcurement, eSourcing and eSupplier registration.
• Manager a team comprising of Procurement Officers, Procurement Coordinators and support staff.
Principal Accountabilities
• Accountable for implementing strategies to support corporate goals.
• Locate analyze and develop a consolidate supplier base to meet current and future commodity needs.
• Create and maintain mutually beneficial long term partnership with suppliers to foster feedback and continuous improvement.
• Negotiate and manage all contracts and agreements for assigned categories.
• Understand, track and forecast the key cost drivers and market factors.
• Drive continuous improvement in all aspects of the procurement process.
• Integration of group company procurement procedures in order to achieve appropriate alignment and share procurement best practice across the group.
• Identify and qualify synergy opportunity across the supplier spend base for the group companies.
• Provide continuous staff development opportunities to ensure staff possesses sufficient training and required skill levels to perform their assigned tasks in a proficient manner, ensure proficiency is maintained current technologies.
• Identify key responsibility areas of reportees, clarify their roles and align their roles to the organization’s business and or strategic plan. Focus on results rather than activities. Set goals and objectives and prioritize activities and therefore improve their time/work management. Make value added decisions.
• Develop the annual procurement expenditure plan with departments with emphasis on efficiency and effectiveness in meeting the needs of both internal and external customers.
• Promote SME and local entrepreneurs and other business support.
• Trained as a Coach to train Qatari Students and Graduate Trainees.
Key Achievements
• Developed iProcurement system for IT.
• Worked with other Procurement team leaders to develop and implement e-Sourcing and supplier registration systems.
• Successfully executed one world implementation and startup of The Airport Hotel, provided support in fulfilment all procurement requirements in short lead-time.
• Developed local supplier base as part of social responsibility.
• Executed project purchases of multi category requirements.
• Controlled cost within the budget limitations.
• Responsible to execute and manage the Procurement activities from Sourcing to Post Award Period matters which include but not limited to preparation of RFQs/Tenders, Quotation Evaluation, Price Analysis, Negotiation, Contract Drafting, Finalization, End to End Contract Management, Strategic Sourcing, and Supply Chain Management.
• Responsible for procuring IT Security equipment for Airport such as Baggage X-Ray Machines, CCTV and Access Control Systems, E-Gates, Handheld Explosive and Narcotics Detection units and Itemizer Desktops, etc.
• Responsible for procuring complete IT solutions (Hardware, Software, Maintenance Support Services, IT Infrastructure, related services, and Resources), Uniforms and Medical Services for Qatar Airways Group (Qatar Airways, Qatar Aviation Services (QAS), Qatar Duty Free (QDF), Qatar Aircraft Catering Company, Qatar Executive (QE), QR Cargo, Hamad International Airport (HIA), Oryx School Systems, The Airport Hotel, Oryx Rotana Hotel, Amiri Flight, Al Maha Airways, Al Maha Clearance Services etc.).
• Liaise and direct all IT related procurement activities, responsibilities include but not limited to; coordination with end-users to ensure the scope of work, specifications and bill of quantities are clearly defined, sourcing innovative suppliers, processing Tenders/RFQs, reviewing quotations.
• Responsible for all Supply of Goods, Services, Service Level Agreements (SLA), complete Turnkey Contracts for IT & Security Hardware, Software, Services, and Infrastructure.
• Lead commercial negotiations with suppliers to ensure organization receives the best value for money and cost savings.
• Liaise with technical and legal teams for the negotiation of contracts to ensure favorable commercial terms, mitigation of business risk and robust ongoing SLAs.
• Developed frame agreements/call-off agreements for recurring IT Hardware and Software requirements.
• Developed stable and long-term relationships with international partners like Microsoft, HP, IBM, Lenovo, Oracle, SAP, Samsung, McAfee, Symantec, CISCO, Huawei, IATA, Google etc. to name a few, to deliver the best possible supply chain solution.
• Implemented Oracle iProcurement module in Procurement Department.
• Hands-on Oracle ERP P2P system
• Manager a team comprising of Procurement Officers, Procurement Coordinators, and support staff.
• Supervision of the Complete Procurement Cycle from Sourcing to Post Award Period matters, Preparation of RFPs, Bids Evaluation, Contract Drafting, Negotiation, Finalization, End to End Contract Management, Supplier Management, and Supply Chain Management.
• Responsible to initiate and manage all supply of Goods, Services, Service Level Agreements (SLA), Turnkey Solution Contracts and Maintenance contracts for major network deployments, Fixed and Wireless (CDMA) domains.
• Developed and executed Tier I, II and III Service Level Agreements (SLA) with major service providers in the telecom sector and Managed Services Contracts for external customers
• Procured Turnkey IT & Switching Solutions, Software Applications (McAfee, Symantec, SAP, and Oracle), Microsoft Enterprise Agreement, Cyber Security Solutions etc.
• Developed call-off / frame agreements for recurring requirements and fast-moving store items in the telecom domain.
• Developed stable and long-term relationships with international supply chain partners such as Microsoft, HP, DELL, IBM, ORACLE, McAfee, Symantec, Juniper, CISCO, Nokia Siemens Networks, Alcatel-Lucent, Ericsson, Siemens, Huawei, ZTE etc. to name a few, to deliver the best possible telecom solutions.
• Worked closely with internal stakeholders (legal, commercial, and technical) to deliver the fit for purpose telecom solutions.
• Responsible to lead and manage the Tender Opening Committees, Commercial Evaluation Committees, and Price Negotiation Committees.
• Follow up on project implementation plan milestones (Filing, Delivery, PACs, FACs, Monitoring of Delivery timelines, System Upgrades, Changes in SOW) and assess any applicable penalties, Liquidated Damages, based on continuous supplier performance evaluation.
• Keep custody of offers, bid bonds, performance bonds, and advance payment guarantees, checks them for wordings, amount, validity, etc., and requests for an extension prior to expiry.
• Achieved substantial savings and cost reductions by offering the best value-added supply chain solutions and developed effective and long-term relations with supply chain partners.
• Monitor, review and control all local and global procurement transactions to ensure that all procurement transactions are complying to the company policies and procedures.
• Maintain a high level of transparency and fairness in procurement transactions (tenders, P2P, supplier prequalification, supplier registrations, etc.).
• Manager a team comprising of Procurement Officers and support staff.
SAP Experience
• Hands-on SAP MM & SRM
• Create Purchase Requisition in SAP for the end-user and provide necessary training to create PR in the system.
• Create RFQs in SAP through SAP Purchase Requisition.
• Create Contracts/Outline Agreements in the SAP for further actions.
• Create Purchase Orders/Contracts in SAP.
Reporting
• Create reports and status of Procurement section for International Procurement Department Etisalat UAE
• Generate all procurement and contracts activities reports (Tenders, RFQs, RFIs, Contracts, POs, Savings, etc.) from SAP for Executive Management.
• Prepare ISO 9000 Quality Management System Reports for Procurement Department.
ISO 9001:2000 QMS Implementation
• Participated in the Implementation of ISO 9001:2000 Quality Management Systems in PTCL Procurement and Logistics Department.
• Member of PTCL Procurement Department Quality Audit Team.
• Conducted and participated in ISO 9001:2000 QMS Internal Quality Audits.
Document Management System
• Implemented Document Management System (document archiving library) in PTCL Procurement department.
• Conducted Document Management System training sessions for the Procurement team.
• Plan and implement Marketing strategies for products.
• Manage sales persons train them, coach them during the field work and in the office for good sales.
• Motivate the sales persons, help them to solve problems and lead them from the front.
• Provide knowledge to sales persons of Pharmaceutical products and update them with new studies as well as provide them the detail of competitors and their Marketing strategies.
• Make Marketing strategies to create and retain market share for products and services.
• Create Market position of products and services in the mind of customers against competitors.
• Create useful product promotion strategies and convey these strategies to sales persons.
• Hire new sales persons through interviews.
• Purchase all necessary items for daily work.
Sales and marketing activities
• Generate and retain market share for products and services
• SWOT analysis of products as per changing market trend
• Create sales promotion Presentations
• Conduct sales presentations and demonstrations sessions for customers
• Complete track of sales records within the assigned region
Played a role in development and implementation of strategic marketing plan for business:
• Explored new venues for existing product portfolios.
• Development and delivery of customized product portfolios for ever changing business needs and trends.
• Managing Sales of private as well as Corporate clients
• Identification and mitigation of risks associated with business.
Receivables monitoring and keeping a check on its aging to meet Sales Targets and organizational goals:
• Monitoring and analyzing order related costs and adjusting where necessary so as to meet the
organizational operational as well as strategic goals
• Periodic financial reporting. Financial Monitoring Helped in Sales Forecasting of Different products, which in turn aided in Business planning and Development.
Manager a large team comprising of Sales Promotion Officers and support staff
• Conduct sales presentations with customers.
• Demonstrate Products Features, Benefits, price comparison for customers.
• Update customers with new research in medicines & diseases
• Plan to achieve sales targets within given time period.
• Create Market position of products and services in the mind of customers against competitors.
• Create useful product promotion strategies and convey these strategies to sales persons.
• Keep eye on competitor’s products promotional activities.
• Purchase all necessary items for daily work.
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Advanced Practitioner (CIPS Level 6) - MCIPS
Supply Chain Operations
Additional Masters in Project Management. Studied only Project Management courses i.e. Project Management Body of Knowledge (PMBOK), Advance Project Management, Project Implementation Management, Project Appraisal etc.
Business Communication Principle of Management Marketing Research Advance Marketing Management Strategic Marketing Sales Management Human Resource Management ISO 9000 Quality Management Total Quality Management etc.
Math, Statistics & Physics
Math Physics Chemistry