Total Years of Experience: 12 Years, 11 Months
October 2020
To Present
Management Consultant
at Freelance
Location :
Lebanon
Main results
- Providing consulting services for Clients in different sectors, including Design, Insurance, Manufacturing, NGOs, etc.
- Drafting Manuals and providing consulting services in multiple departments, including Human Resources,
- Procurement, Accounting, Production, etc.
Main duties
- Performing business assessment for companies in order to set the needs, including: team, financial, process and workflow, SWOT, competition analysis, etc.;
- Writing companies' policies, procedures, and job descriptions based on onsite assessment and/ or research;
- Writing business plans in coordination with the client and the different departments including profile, strategy, and financials;
- Setting KPIs for companies, creating tools to track them, and following up on results on a periodic basis;
- Performing Process Audits to ensure compliance with company policies & procedures;
- Performing trainings on topics for related audiences;
- Providing consulting services for Clients in different sectors, including Design, Insurance, Manufacturing, NGOs, etc.
- Drafting Manuals and providing consulting services in multiple departments, including Human Resources,
- Procurement, Accounting, Production, etc.
Main duties
- Performing business assessment for companies in order to set the needs, including: team, financial, process and workflow, SWOT, competition analysis, etc.;
- Writing companies' policies, procedures, and job descriptions based on onsite assessment and/ or research;
- Writing business plans in coordination with the client and the different departments including profile, strategy, and financials;
- Setting KPIs for companies, creating tools to track them, and following up on results on a periodic basis;
- Performing Process Audits to ensure compliance with company policies & procedures;
- Performing trainings on topics for related audiences;
December 2022
To August 2023
Consultant
at Digital Research Company (DRC)
Location :
Saudi Arabia - Riyadh
Main duties
- Working with the team in order to establish the Innovation and Data Intelligence Department at the Film Commission;
- Researching and preparing several reports regarding the film industry in KSA and worldwide.
- Assessing the current situation, including value chain analysis, stakeholder analysis, benchmark study, and others;
- Establishing the operating model, including preparing and discussing with the client the department’s organizational chart, job descriptions, procedures, etc.;
- Preparing surveys, launching them, and performing relevant analysis of results for primary data collection;
- Working with the team in order to establish the Innovation and Data Intelligence Department at the Film Commission;
- Researching and preparing several reports regarding the film industry in KSA and worldwide.
- Assessing the current situation, including value chain analysis, stakeholder analysis, benchmark study, and others;
- Establishing the operating model, including preparing and discussing with the client the department’s organizational chart, job descriptions, procedures, etc.;
- Preparing surveys, launching them, and performing relevant analysis of results for primary data collection;
March 2022
To August 2022
Analyst, ASB
at European Bank for Reconstruction & Development (EBRD)
Location :
Lebanon - Beirut
6 months contract
Main duties
- Assessing SMEs and Consultants eligibility and enrolling them in the ASB programme
- Following up on implemented projects and ensuring the deliverables are implemented within the preset timeline
- Preparing and implementing Market Development Activities
Main duties
- Assessing SMEs and Consultants eligibility and enrolling them in the ASB programme
- Following up on implemented projects and ensuring the deliverables are implemented within the preset timeline
- Preparing and implementing Market Development Activities
March 2016
To September 2020
Senior Consultant
at Rayes & Associates
Location :
Lebanon
Main results:
- Providing consulting services for Clients in different sectors, including Healthcare, F&B, Security Services, NGOs, etc.
- Drafting Manuals and providing consulting services in multiple departments, including Human Resources, Procurement, Accounting, Production, etc.
Main duties
- Conduct meetings with management and concerned team members to gain an understanding of business conditions, risks and controls.
- Identify, develop and document issues and recommendations concerning areas being reviewed, by referring to best practices in the relevant industry.
- Assist in coordinating and communicating the results via written reports and presentations to management.
- Documenting Client’s different Departments’ Policies, Procedures, and forms.
- Implementing approved recommendations, by providing the required training as well as support to the team.
- Providing HR related outsourced services, in what relates to recruitment and headhunting.
- Preparing Financial Feasibility Studies for new businesses along with presentations for potential investors.
- Providing consulting services for Clients in different sectors, including Healthcare, F&B, Security Services, NGOs, etc.
- Drafting Manuals and providing consulting services in multiple departments, including Human Resources, Procurement, Accounting, Production, etc.
Main duties
- Conduct meetings with management and concerned team members to gain an understanding of business conditions, risks and controls.
- Identify, develop and document issues and recommendations concerning areas being reviewed, by referring to best practices in the relevant industry.
- Assist in coordinating and communicating the results via written reports and presentations to management.
- Documenting Client’s different Departments’ Policies, Procedures, and forms.
- Implementing approved recommendations, by providing the required training as well as support to the team.
- Providing HR related outsourced services, in what relates to recruitment and headhunting.
- Preparing Financial Feasibility Studies for new businesses along with presentations for potential investors.
June 2013
To August 2013
Assistant Project Manager
at Iqra’ Association
Location :
Lebanon
Main results
- Creating and implementing methodology for organizing Project Coordinators/Coaches’ work.
Main duties
- Managing and supporting 10 Project Coordinators/Coaches and 2 Senior Monitors.
- Collecting data submitted by Project Coordinators/Coaches.
- Compiling UNICEF monthly reports based on data collected.
- Monitoring performance of schools, Project Coordinators/Coaches and Senior Monitors.
- Training and recoaching Teachers, Assistant Teachers and Project Coordinators/Coaches.
- Coordinating the required supplies in schools with the Purchasing & Budget Controller.
- Creating and implementing methodology for organizing Project Coordinators/Coaches’ work.
Main duties
- Managing and supporting 10 Project Coordinators/Coaches and 2 Senior Monitors.
- Collecting data submitted by Project Coordinators/Coaches.
- Compiling UNICEF monthly reports based on data collected.
- Monitoring performance of schools, Project Coordinators/Coaches and Senior Monitors.
- Training and recoaching Teachers, Assistant Teachers and Project Coordinators/Coaches.
- Coordinating the required supplies in schools with the Purchasing & Budget Controller.
March 2013
To May 2013
Project Coordinator
at Iqra’ Association
Location :
Lebanon
Main results
- Training of more than 40 teachers.
- Increase in the number of new students registered in the concerned public schools by 5%.
Main duties
- Coaching teachers and supervisors on the components of the teaching program.
- Following up and monitoring the proper implementation of the teaching program.
- Communicating the teaching program with stakeholders (administrative team, parents).
- Handling the project logistics (scheduling, catering, transportation, budgeting).
- Collecting and analyzing data using relevant data collection tools (checklists, forms).
- Training of more than 40 teachers.
- Increase in the number of new students registered in the concerned public schools by 5%.
Main duties
- Coaching teachers and supervisors on the components of the teaching program.
- Following up and monitoring the proper implementation of the teaching program.
- Communicating the teaching program with stakeholders (administrative team, parents).
- Handling the project logistics (scheduling, catering, transportation, budgeting).
- Collecting and analyzing data using relevant data collection tools (checklists, forms).
July 2008
To December 2012
Process Review Analyst
at Saint George Hospital
Location :
Lebanon
Main results
- Laundry: team-leader of two analysts. Improvement of more than 15 procedures. 15% increase in work efficiency. 20% decrease in lost linen.
- Pharmacy: increase of medication delivery process speed by 10 minutes.
- Housekeeping: increase of hospital cleanliness by 15%, decrease of the number of missing items by 10%.
- Training of more than 100 staff in the implementation of recommended changes in different projects.
Main duties
- Researching and benchmarking general information related to the department under study.
- Gathering specific department information and designed the process maps.
- Collecting data and prepared statistical reports.
- Identifying issues within the processes along with their implications.
- Implementing the developed recommendations for improvement.
- Preparing and conducting training programs for proper implementation of recommended changes.
- Laundry: team-leader of two analysts. Improvement of more than 15 procedures. 15% increase in work efficiency. 20% decrease in lost linen.
- Pharmacy: increase of medication delivery process speed by 10 minutes.
- Housekeeping: increase of hospital cleanliness by 15%, decrease of the number of missing items by 10%.
- Training of more than 100 staff in the implementation of recommended changes in different projects.
Main duties
- Researching and benchmarking general information related to the department under study.
- Gathering specific department information and designed the process maps.
- Collecting data and prepared statistical reports.
- Identifying issues within the processes along with their implications.
- Implementing the developed recommendations for improvement.
- Preparing and conducting training programs for proper implementation of recommended changes.
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