Senior Sales Executive - IVECO Trucks & Commercial Vehicles
Al Ghandi Auto
Total years of experience :19 years, 0 months
-Developing & implementing competitive plans for generating sales and expanding market share
-Analyzing latest market trends, competition and other factors influencing sales; planning sales targets and executing them within given time frame
-Expanding sales in the assigned territory; identifying & targeting new business opportunities and continuously expanding the existing clientele base through sales promotional activities
-Managing after-sales activities; focusing on close monitoring of service performance and customers’ expectation vs. service delivery; capturing customer voices and identifying scope of service improvement
-Building and maintaining strong relationships with clients for generating repeat business
-Preparing & maintaining daily call report, weekly hot prospect and other monthly reports
- Managed showroom operations including dealing with walk-in, fleet and export customers
- Maintained highest standards of customer service and made consistent efforts for improving customer satisfaction level
- Administered matters related with stock requirement, cash & credit and quality assurance procedures
- Promptly resolved after-sales complaints and service issues by coordinating closely with service center
2- Sales Executive for Tires at Al Eman Oasis General Trading LLC - from 2006 to 2007.
3- Sales Coordinator at Verfar General Trading Co. - from 2004 to 2005.