Tarek Allam

• Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.

• Establish and maintain relationships with line managers to stay abreast of current and future employee relations issues in order to improve employee relations and services within Enova.
• Manage employee related affairs (complaints, leaves, grievances, etc.) and the day-to-day HR operations to ensure compliance with the established standards and procedures in addition to a smooth flow of HR processes.
• Monitor the processing and maintenance of employee data (compensation and benefits, performance results, promotions, job titles, personal information, etc.) to ensure that all files are kept up to date and that the administration of services conforms to applicable legal requirements and Enova’s HR policies and procedures.
• Review the organization structure and job roles in order to ensure role clarity within Enova and ensure that the right roles, responsibilities, and resources are in place to support the business units’ functions.
• Ensure the timely and effective implementation of the annual performance appraisal cycle (including the midyear reviews) and ensure the proper adoption of procedures and forms by evaluators as well as supervise the issuing of the Employment Confirmation Letters in order to guarantee alignment to the Performance Management System adopted at Enova.
• Work closely with line manager to identify training needs using available resources (such as the performance appraisal results, career paths, communication with line managers, etc.) to ensure that training plans address the identified development areas.
• Supervise the execution of training courses as well as monitor and assess the quality of trainers in addition to the benefit gained by the trainees so as to guarantee high-quality training programs that comply with training needs and support the development of employees’ skills and competencies.
• Supersize the on-boarding and inductions conducted by the Employee Service Officers, and follow up with the employees’ line managers on performance and development issues to ensure that the best talent is available to support Enova’s operations.
• Communicate HR policies to line managers, support in the review and improvement of same, and ensure the alignment of policies and procedures to adopted practices within Enova to guarantee compliance to internal and external rules and regulations.
• Manage the review and execution of HR policies pertaining to Separation, Grievance Handling, and Standards of Conduct, and recommend improvements while ensuring compliance to local labor laws and regulations.
• Manage grievances and separation cases (due to termination, resignation, etc.) in coordination with the concerned employee’s line manager, and supervise the issuance of all documents/ payments that ensure the employee receives his/ her end of service entitlements.

• Maintain, update and develop HR policies and ensure its implementation.
• Develop strategic compensation, benefit plans and align performance management systems with compensation structures.
• Measure employee satisfaction and identify areas that require improvement.
• Design and implement objective and competency based Performance management system
• Ensure timely recruitment of required staff with appropriate approvals, in order to meet business needs, focusing on employee retention.
• Build relationships with recruitment agencies, local organizations, educational institutions, etc.
• Facilitate arrival of foreign employees by coordination with external agencies, villa supervisors, Logistics personnel.
• Conducting orientation programs for employee motivation in order to direct them towards the organizational goals, brief new employees on relevant policies and procedures during induction.
• Identify Hi-Potential employees in each department and prepare individual’s development plan.
• Guide the managers and other employees in matters related to career development, staffing initiatives, employee relations, workplace ethics and performance management by conduct seminars, arrange meetings and provide the employees with suitable training.
• Ensure that human resources in the departments are equipped with required skills by conducting annual training needs analysis and addressing relevant training needs
• Planning, supervising and coordinating the activities related to employment, labour relations, compensation and employee relations
• Determine the reasons or causes behind personnel problems by analyzing the statistical data and generate reports.
• Investigation and reporting of the industrial incidents.
• Conducting exit interviews during employee terminations and resignations.
• Designing, developing and administering special projects like pay equity, employee awards, bonus etc.
• Monitor medical referrals in the region on a monthly basis and ensure costs are within budgets.
• Identify new medical services providers to constantly provide better quality treatment and also to optimize cost.
• Recruit and maintain required manpower to support the business activities by complying with localization requirements and ensure all vacancies have PR’s raised against them by Line Managers.
• Continuously monitor existing manpower with the budgets
• Ensure that all employees possess valid sponsorship by monitoring issues and update of visa, labour cards, health cards, Identity documents and employment contracts as required by law.
• Ensure performance of business activities by monitoring issue and renewal (as required) of trade licenses and marketing permits.
• Facilitate international movement of Al Marai vehicles have licenses as required by local law by checking and upgrading (where required) licenses.
• Resolve major issues with Government Authorities by dealing with Municipality, Health, Customs, Police, Traffic, Chamber of Commerce, Import & Export (at borders) and other Authorities
• Ensure that staff accommodations are maintained at the required standards by auditing and coordinating maintenance works.
• Ensure that prescribed guidelines related to disciplinary issues are being followed by training and providing guidance to line supervisors and managers on issues requiring disciplinary action.
• Provide ticketing assistance to Line Managers and staff on business or holiday by contracting services of agencies providing timely, professional and cost-effective services.
• Ensure that employees avail annual holidays as per company policy by preparing and monitoring holiday schedules.
• Ensure that outstanding holidays are taken within the prescribed period by providing timely details to line managers on deterred vacations.

• Managing day-to-day operations of the Human Resource office
• Managing the administration of the human resources policies, procedures and programs.
• Advise managers about organizational policy matters such as equal employment opportunity
• Allocate human resources, ensuring appropriate matches between personnel.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and procedures.
• Maintain records and comply statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Other responsibilities: Analyzing training needs to design employee development and health and safety programs, conducting exit interviews to identify reasons for employee turnover, developing, administering and evaluating applicant tests, identifying staff vacancies and recruiting, interviewing and selecting applicants.
Carries out responsibilities in the following functional areas:
Departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment
Coordinates implementation of services, policies, and programs through Human Resources staff; reports to the Human Resources Director, assists and advises company managers about Human Resources issues.

Responsible for all parts of the following areas:
• Recruiting and staffing;
• Performance management and improvement systems;
• Organization development;
• Employment and compliance to regulatory concerns and reporting;
• Employee orientation, development, and training;
• Policy updating and documentation;
• Employee relations;
• Company employee communication;
• Compensation and benefits administration;
• Employee safety, welfare, wellness and health;
• Employee services and counseling.

• Maintain Personnel Files
• Open personnel files for new employees containing " general, correspondence, leaves, tickets & Exit permit, performance appraisal, candidate evaluation and job description, ...etc"
• Verifying the time sheets, overtime calculations based on the supporting documents provided by the operations manager.
• Calculate monthly payroll
• Check the leave application and make sure the approval from the authorized person.
• Verify leave entitlement and ticket entitlement with the employment contract and the offer letter.
• Book the air tickets for all employees according to their contract and obtain quotations to raise LPO and arrange tickets before they proceed to travel.
• Calculate the leave settlement according to the policies & procedures.
• Obtain the list of employees required in categorically and nationality wise and finalize the list with the GM as per the man power plan.
• Get Cv's from recruitment agencies.
• Select the proper candidates and forward the recruitment documents to the HR (Holding Company) to obtain the recruitment committee approval.
• Calculate the final settlement according to the Qatari Labor law and HR policies & procedures
• Calculating Benefit Provision and the following :-
- leave provision
- Ticket provision
- Gratuity provision (EOSB)
• Evaluates Human Resources policies and procedures. Revises and develops new policies and procedures as needed.
• Assures consistent application and adherence to standards of conduct and performance.
• Ensure all payroll activities and related paperwork are completed and signed off by the monthly deadline.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and procedures.
• Maintain records and comply statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Conduct exit interviews and verify that employment termination paperwork was completed.
• Hire employees and initiate the new hire start up forms.
• Organize new employee’s orientation schedules for all new hires.
• Track key dates, deadlines and maintain specific personnel lists.
• Coordinate meetings, develop meeting content and present all human resources law updates.
• Promptly correspond with all applicants and coordinate and conduct interviews.
• Lead the creation of recruiting plans for all open positions.
• Develop salary proposals for new recruits.
• Design and develops effective succession planning process to insure management and professional readiness to meet the growth plans of the HO.
• Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Participates in the conduct of investigations when employee complaints or concerns are brought forth Advises managers and supervisors about the steps in the progressive discipline system of the company.

• Preparing all time sheets for all district according to information delivered from HR department.
• Keys daily work sheet to attendance system of 1000 employees.
• Participating in salaries distribution.
• Reviewing any decision that can affect the salaries.
• Preparing report for other department with payroll manager.
• Reviewing monthly transactions.
• Responsible of insurance settlement.
• Assist the payroll manager in the taxes settlement
• Assist the payroll manager in the preparation of the monthly payroll cheques.
• Support the team to achieve their ‘Goals and Targets’