GENERAL MANAGER
FAST FIX
Total years of experience :34 years, 6 months
• Responsibility included all functions - Sales, Service & Parts, P&L responsibility.
• Oversee Regional Managers of the above-mentioned functions.
• Prepared annual budgets, set targets and delivered on strategies.
• Monitored and managed KPI’s.
• Maintained management contact with regional customers.
• Experience in the Middle East market & GCC.
• Specialties (Vehicles Machining Heavy Industry Heavy Equipment Automotive).
• Working closely with company executives to identify new business opportunities.
• Routine participation in the sales process.
• Sales & Marketing, Budgeting, Sales forecast, Order forecast, Strategic Planning, Customer Satisfaction, Event management, Territory sales consultation, Training of staff, Business Development and Negotiation skills.
• Hire, motivate, counsel, and monitor the performance of all new & used- Heavy Equipment or Commercial Vehicles industries sales managers.
• Prepared and administer annual operating forecast and budget for vehicle sales departments.
• Comply with Japan Head Office policies, and local regulations that affect vehicle sales.
• Assisted individual salespersons in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals.
• Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develop, implement, and monitor a follow-up system for used-vehicle purchasers.
• Assisted in the development of advertising campaigns and other promotions.
• Strong leadership through the motivation of staff & establishing of excellent customer relations.
Maintain vehicle inventory.
Monitor customers' likes and dislikes, and dealership sales history.
Conduct local market analyses.
Conduct daily and weekly sales and sales training meetings.
Establish and enforce product-knowledge standards.
Oversee the efforts of salespeople to enhance the image and customer satisfaction ratings of the dealership.
Advertising efforts, including special sales and promotions.
Plan and control the display of used vehicles.
Establish and control wholesaling activities.
Establish delivery procedures and ensure that customer satisfaction is met.
Establishes plans and strategies to expand the customer base in the area.
Supervising the sales team.
FROM May.1989 TO JAN 2000 QATAR AUTOMOBILES COMPANY Doha - Qatar Sales Executive
