Supervisor
MarkaVIP
Total years of experience :21 years, 4 months
I'm working as supervisor in shipping Department
to manage all the orders from delivery and returned and stocks and canceled items and all the warehouse stocks and orders
accounting issues with drivers and all the employees in the department
Doing all the needed reports to the upper Management
i have been promoted to be in Zain Customer care Call center on floor team ( supervisor)
to take care of agents and handle their inquiry and handle the hard cases
to achieve our Department targets in all levels
I was working in customer care department in all sections
Blackberry
Keyaccount
Vip customers
Out bound skill
Call back
Solving cases
Telesales
Salaes Developer Officer
I was a Team leader to 5 employees in the company and handle all of thier needs
I was the rep in the shop to handle all customers needs (Software & Hardware)
I was dealing with customers and dealers for the food orders
I moved on from al balka'a to Amman uni cause of my Job needs
Im still Studing cause of my dedication for work and Self inhancment