HR Manager (Operations)
GardaWorld
Total des années d'expérience :19 years, 4 Mois
International private security and risk management company based in Canada with over 100, 000 staff globally including Middle East, Africa and United Kingdom.
Responsible for the development, implementation and ongoing revision off on-boarding, management and off-boarding processes, policies and procedures for all contractors.
Responsible for the management, oversight and audit of the mobilisation process carried out by the Operations Support Administrators, ensuring timeous and compliant service delivery.
Providing support to Regional Management Teams for all contractors for HR related questions and inquiries, including new joiners, amendments to terms of service, demobilisations, performance and contract breaches.
Co-ordination with third party manpower suppliers.
Monitoring and reporting of all contractor related statistics.
Working closely with relevant department heads of business, including corporate HR, Legal, Operations and Welfare.
Responsible for the end to end management of the on boarding and departure process.
Support the Director, Human Resources with employee disciplinary, grievance and termination
Responsible for managing annual leave reports
Responsible for ensuring payroll is processed accurately and on time, reviewing monthly payroll reports to identify any errors.
Responsible for the coordination of recruitment activities and support to Director, Human Resources for all recruitment related tasks, including CV screening, job postings, candidate testing, hire approvals and offer letters.
Responsible for the coordination of the facilities function, including Health & Safety in conjunction with QHSE Manager.
Responsible for the coordination of job descriptions, ensuring they are up to date and compliant with PSC1 & other associated standards to the company subscribes.
Line manager to the HR & Payroll Administrator, Receptionist, Facilities Coordinator and Driver.
Responsible for ensuring HR information (electronic and hard copy) data and files are correctly recorded, stored and organised
Responsible for ensuring the recruitment of personnel and their associated personal and deployment documentation is delivered in an efficient manner, and in accordance with company procedures and protocols
Responsible for the induction process and administration of new hires (production of offer letters, contracts and deployment documentation including mobilization travel arrangements)
Issue termination letters and oversee the out-processing documentation
Insurance representative and point of contact
Liaise with Project HR staff and Project and Programme Managers maintaining open and effective communications across the company
Administration of Visa Authority in Freezone (DMCC) - company sponsored visas and related processes and trade license administration
Implementation and continuous development of bespoke online HR and training database and helpdesk
Manage the HR assistant and Receptionist
Ad hoc administration duties as and when required
HR function: Staff HR administration and support:
Administration of staff and lecturer documentation and files including induction files, payroll forms, staff leave, lecturer (independent contractors) monthly claims etc, dealing with HR related queries and issues on campus
PR Function:
Co-ordination and preparation for campus events relating to staff and lecturers’ events, functions, conferences, workshops and training
PA function: Assistant to campus Principal:
Keeping principal’s dairy, preparation of correspondence as defined by principal, keeping up-to-date management files (hard and soft copy) of HR and Policy files
Support in Occupational Health and Safety (OHS) and facilities administration:
Preparing all the necessary paperwork for OHS meetings, OHSA file, OHSA training including OHS rep, Fire Marshals and First Aiders. Working with Facilities Manager to ensure OHS checklists and requirements are met. In-house committee (HESIO) representative for employment equity and skills development
Other:
Ordering and control of campus stationery and stock for staff and lecturers
Minute secretary for campus meetings
Campus specific ad hoc administration duties as and when required
Administration processing for the service team
Assisting with the processing of faxed queries, logging inquiries and channeling of referrals
Actioned member feedback
Assisted in maintaining the work levels in line with service measures of the finance team
Processing and investigating if requests are valid
Client liaison
Reception
Client and supplier liaison
Sales
Invoicing
Bookkeeping to trial balance for 3 companies including procedures for year end
Administrative responsibilities
Salaries and wages (± 5 people)
