Senior Support Engineer
Progressive Infotech
Total des années d'expérience :16 years, 10 Mois
Installing and Maintaining of Windows Server 2003
Enterprise Edition with having Clients Computer 70
Windows Xp (Dell Computers).
Work on Active Directory Users And Computers .
Configured domain Users and Computers.
Configured Microsoft Outlook 2007 handling mails of
users.
Configured Gmail on Outlook 2007.
Backup and Restore of Server data and Outlook mail
data every week.
Installation of Windows Vista and also Maintaining
laptops
Manage LaserJet & DeskJet Printers
Trouble shooting of IBM & HP COMPUTERS
Support for windows xp/vista
Installation & Trouble shooting of HP laptops
Manage Network Printers
Maintaining Network Switches
Configure Mail accounts in Microsoft Outlook 2003/2007
First Level support for Blackberry.
User Creation in Vodafone Mail Server & Configure same user
mail accounts in mobile handset
Installation of Wsus on client systems
Bod Process /Eod process.
• Co-ordination with ISP for link issues.
• Installation of Trading softwares in client computers.
• Access point installations & Trouble shooting.
• Installation and updating of tally9 erp software
• Configure email accounts and co-coordinating
Mail support team for mail server related issues.
• Vendor co-ordination for new hardware requirements and
replacement.
• Installation of windows
Exam Cleared JETKING T.Y.B.Com H.S.C S.S.C Computer S/W Knowledge School / College JETKING(Borivali West) BORIVALI EDUCATION SOCIETY COLLEGE OF COMMERCE MARWARI COMMERCIAL BHARDA NEW HIGH SCHOOL Year of passing March 2007 March 2005 – 06 Feb 2002 – 03 March 2000 – 01 Class FIRST PASS SECOND SECOND