Tiyani Maphali, Personal Assistant

Tiyani Maphali

Personal Assistant

Sanlam Life Insurance Ltd

Location
South Africa
Education
High school or equivalent, Grade 12
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

Personal Assistant at Sanlam Life Insurance Ltd
  • South Africa
  • My current job since May 2011

Personal Assistant (to 3 Managers and a Sales Consultant)
• Answer phones,
• Receive clients and make appointments
• Admin duties
• Make payments
• Organize events and meetings & take minutes
• Order office supplies and equipment
• Office maintenance
• Make travel arrangements
• First aid officer
• Manage Advisors and their work requirements
• Appoint, contracting and termination of Advisors
• MIS and SAP work requirements and stats and reports daily

Artist Manager & Event Planner at Self Employed
  • South Africa
  • My current job since January 2006

I manage DJ's and Performing artists and groups.
I organise events.
I help my artists find distribution deals, and recording deals that suit them.

Admin / Receptionist / Switchboard / Data Capturer at Cozens Recruitment Agency
  • South Africa
  • May 2008 to May 2011

May 2008 - March 2010, June 2010 - May 2011

Long-term & Short-term Admin Temp (for different companies)
• Administration,
• Office Assistant
• Front-Desk,
• Data Capturer
• Receptionist
• Switchboard Operator
• Call Centre Agent
• Personal Assistant
• Legal Assistant.

The Long Term Placements:

Regus (Cozens Placement)
1Month

Receptionist, Administrative Assistant, Client Liaison, Switchboard

• Basic reception, switchboard and personal assistant work for different clients as and when needed.
• Organize meetings for different clients
• Maintenance & ordering of all office equipment and stationery

Elanco Animal Health (Cozens Placement)
3 Months

Administrative Assistant, Receptionist, Customer Queries
• I was originally employed (for 2 weeks) as a Front-desk Receptionist
• Admin work
• My contract was extended to 3 months and my duties were increased to include:
• Placing orders for customers,
• Answering phones and assisting customers with their queries
• Creating databases for the company that will assist in keeping track of client correspondence and queries, thus making it easier to ensure a more stream-lined service delivery.
Hong Kong Trade Development Council (Cozens Placement)
2 Months (and when needed for a few days at a time)

Receptionist, Data-capturer, Exhibit coordinator at SARCDA 2008
• Answering client queries
• Receiving clients
• Informing clients of any relevant shows and products that were available.
• Updating the HKTDC database with any new client details

Xertech (Cozens Placement)
3 Months

Front Desk, Admin Assistant
• Administration duties
• Placed orders
• Did stock-taking for stores
• Created a database that helped streamline the ordering of new stock as well as the rotation of old / surplus stock as and when they became irrelevant as per product

Education

High school or equivalent, Grade 12
  • at Hatfield Christian School
  • December 2002

English Afrikaans Math Biology Computer Studies Home Economics

Specialties & Skills

Customer Driven
Graphic Design
Presentation Writing
Administrative Support
Office Management
Customer Service
Sharepoint
MIS & SAP
Lotus Notes
Internet, Web Marketing & ORM Interfaces
Photoshop
Corel Draw
Microsoft Office

Languages

English
Expert
Afrikaans
Expert
Portuguese
Beginner
Arabic
Beginner
Korean
Beginner
Chinese
Beginner
Spanish
Beginner

Training and Certifications

5725/13 (Certificate)
Date Attended:
March 2013
Valid Until:
March 2013
6935/11 (Certificate)
Date Attended:
December 2011
Valid Until:
December 2014
1065 (Certificate)
Date Attended:
April 2012
Valid Until:
April 2012
1065 (Certificate)
Date Attended:
April 2013
Valid Until:
April 2013