Business Development Officer
AL-SALASEL AL-FUDHEA GROUP, Basra, Iraq
Total years of experience :15 years, 6 months
• Spearheaded the development of bid proposals for life support, maintenance tenders, construction, vehicle & equipment leasing, vehicle maintenance and repairs and Private Security Company (PSC) tenders, resulting in a 40% increase in contract wins and securing $8M in revenue growth in all sectors.
• Authored Contracts (various: including formal, short form, and annual contracts)Drafting, Evaluation, Negotiation and Execution: Non-Disclosure Agreements, Sales / Purchasing Agreements, Sub-contracts, Consulting Agreements, Licensing Agreements, Master Agreements, Statement of Work, Addendums/Amendments, and Change Order Management, etc.
• Successfully managed winning proposals with contract value of $8M in first 10 months as well as re-competed to retain current contracts.
• Responsible for invoicing/receivables for major oil and gas clients in Basra Region.
• Developed comprehensive Standard Operating Procedures (SOPs) and HSE questionnaires, policies, and manuals tailored to specific operational activities, ensuring compliance with industry regulations and minimizing safety risks.
• Orchestrated and led cross-functional teams in proposal development, streamlining processes and boosting win rate by 20% through enhanced collaboration and rigorous quality control measures
• Coordinated all aspects of documentation and production, including submission of responses to FRIs/RFPs/Post bid clarifications, and questions to O&G clients.
• Leads the contract lifecycle management workflow - Create, prepare, review and edit all contracts.
• Created a database of contract templates and forms, such as non-disclosures, non-competes, release forms, partnership agreements, purchase orders, and sub-contractor agreements.
• Monitored project progress, schedule, work in Progress, variations, change orders, payments, claims, and costs as per the agreement.
• Ensuring the project meets the agreed technical and safety standards.
• Mitigated common contract management risks, such as financial, legal, and security risks.
• Responded to requests from internal departments and makes sure all contracts are drafted and executed promptly and correctly.
• Researched, communicated and visited to identify potential customers and to find out their needs. Stay tuned with industry trends, monitored competition and identified prospects.
• Interfacing with multidisciplinary project teams including Planning, Estimating, Budget Control, and commercial management.
• Discussed and applied cost plus margins for selected tenders with management, Procurement, Operations, and simultaneously prepare draft technical/commercial proposals having several conference sessions.
• Created RFQ/EOI/RFI for the products/equipment to vendor’s providers; evaluated their offers considering compliance, eligibility, capabilities with detailed analysis and comparisons meeting the main contract requirements.
• Participated in delivering several proposals and qualified new customers.
• Maintained long-term relationships with existing clients by providing information, guidance, and support; recommending service and profit improvements; and recommending new opportunities.
• Accelerated and optimized local company networks, servers, data backups, and storage area networks (SAN).
• Responsible for administration, monitoring and maintenance of Focus 9 ERP application operation in premise.
• Planned and conducted installations, upgrades, and configurations of hardware and software.
• Update or Upgrade ERP System and other integrated apps as required to ensure the system is properly maintained and updated.
• Managed contracts with telecom vendors, network components vendors, software vendors and licenses.
• Developed IT policies, disaster recovery procedures, and best practices.
• Personally managed Active Directory, ERP Server, MS Exchange Server, Routers, Firewalls, and Administering windows server 2012.
• Applied planning, strategy, CRP/Agile methods for software implementations/integrations, and leadership skills to business challenges.
• Improved implementation plans, maps, budgets, documentations, solutions, and co-ordination with IT Software/Hardware vendors.
• Managed users, access control, security, customizations to forms/reports/print documents, and upgrades to Focus ERP software.
• Managed and coordinated all IT related matters including data, wireless communications, mobile technology, Attendance Monitoring System, internal security and cyber security, software packages and hardware.
• Reviewed and controlled the website updates, social media, digital marketing sites, career sites, vendor registration portals, etc.
• Developed and Integrated C# intelligence reporting solution with ERP API to extend standard ERP reports that led to 40% increase in productivity and decision making process.
• Exploring opportunities in Iraq in areas of Static & Mobile Security (Personnel, Assets, and Infrastructure), Construction, and Transport.
• Prepared presentations, proposals, work orders, sales contracts and response to RFPs and RFIs and sequential maintenance of record.
• Planned and prepared for business presentation meeting for O&G Clients.
• Market company’s services to existing and potential clients. Able to identify and develop key customers and build constructive relationships.
• Ensured all projects/services are delivered on-time, within scope and within budget.
• Keeping in touch with and nurturing prospects through various channels (call, email, meetings, presentations)
• Maintained and developed relations with existing customers in person and via telephone calls and emails.
• Bidding and identifying other contracting scope (Civil Works, Transport, Ambulance Services, Camp Construction, and Static & Mobile Security), joint venture with other contracting companies.
• Attended Pre Bid, Site Visits, Tender Opening and Post Bid Meetings / Kick of meetings, Discussion with Client.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Prepared and delivered registrations /Pre-Qualifications on web portals of international oil and gas companies and contractors in Iraq.
• Developed and deployed Procurement/Inventory/Project management system, centralized and implemented in HQ and projects/sites.
• Developed software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; future customizations; following the software development lifecycle.
• Implementation and post implementation support - Improve Functionality, Improve purchasing process to be cost effective via implementing required reports, improved project-wise budgets functions.
• Translated business requirements into functional and system requirements with sufficient detail and complexity.
• Produced detailed specifications and solved complex performance problems and architectural challenges.
• Built Restful APIs/JSON that served the browser based reports using OAuth 2.0 authentication.
• Reviewed code and conducted unit and functional tests before deployment the application modules.
• Effectively coded software changes and alterations based on specific design changes and additional requirements.
• Manage and Track IT assets Inventory of all projects/Camps. Testing the product in controlled, real situations before going live.
• Preparation of training manuals, task guide recordings, best practices procedures for users.
• Understood and gathered requirements in a hierarchical approach( Business goals > Processes >Sub-Process > Requirements)
• Used business process modelling notation tools to train and present the mappings to stakeholders.
• Developed, Deployed, Maintained Centralized inventory management and fixed assets Management software to all projects/sites.
• Later in Feb-2012, designated as ERP Specialist role- an in house/on-premises Implementation of ERP System from Focus softnet (ISV).
• Performed fit-gap analysis to identify functions/features required but not available in the ERP system and follow up with such customizations/enhancements with the ISV.
• Successfully migrated data to the new ERP System followed the data migration rules: Migration planning > Extraction and cleansing > Transformation > validation > Mapping b/w old system and ERP > Importing Masters and opening balances > after migration accuracy.
• Invested time to test standard and custom features/functions (record to report, order to cash, procure to pay, and plan to produce), Integration testing, after migration tests for data integrity and data quality, performance/load testing, and User Acceptance Testing (UAT).
• Took lead in Implementing ERP modules from customers point: Financial, HR/Payroll, Purchasing & Inventory, Fixed Assets, Travel & Ticketing Module, Project Management and control.
• Integrated Biometric Access Control system with ERP Payroll system by collaborating with both vendors; Concluded to use OData service.
• Managing and maintaining ERP Server: Windows Server 2008 R2, Active Directory, SQL Server 2008 R2, Database Backups, Query performance, re-indexing tables from ERP Server application.
• Discussed and documented the future ERP upgrade, patches, costs associated, and ISV’s roadmap.
• Post support from ISV, developed unavailable/unresolved reports (Multi-dimensional) in ERP as separate tools in C#/WCF/SOAP.
• Trained all users in multiple sessions on new ERPs functionality, Business Process cycle, UI Navigation, workflow, dashboards, reporting.
• Ensured all uses are comfortable with the new platform and understanding the new business process and their role.
• Planned for Go live by: UAT sign off, Training sign off, Go live plan, Support plan, documented all open issues and deadlines to fixtures.
• Created and managed around 40 thousand customer orders with customer satisfaction.
• Provided quotations to existing and new customers and won 90% of the orders.
• Ensured continuous communication with customers in regards to products, Quotes, Material, Order Status, Delivery information, COA/MSDS.
• Effectively coordinated with the Product technical team for product technical information on request by customers.
• Performed daily duties in creating Quotations, Sales Orders, Delivery Tracking, and Material Management in SAP R3 system.
• Worked closely with team members from Technical and Logistics to resolve issues and ensure accurate and timely delivery of orders/samples.
• Collaborated with warehouse/shipment team for proper shipping arrangement.
• Coordinate and prepare full set of shipment documentation and track Delivery Notes in SAP.
• Authored procedures & development plans for process improvement and to maintain high accuracy in processing sales orders and sales quotations.
• Developed highly effective daily reporting system (using MS Access, VB6, and SAP API Components) for team leaders and group leaders to improve overall performance, productivity and quality.
• Developed and implemented (using VB6/MS Access) Time Analysis-Reporting system software to accomplish high performance/productivity for customer service team.
3 Years Diploma
Secondary School Leaving Certificate (SSLC), 1 to 10th Class
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