Tony Malkachen, Manager – Sales and Business Development

Tony Malkachen

Manager – Sales and Business Development

ServiceMarket

Location
United Arab Emirates - Dubai
Education
Master's degree, Marketing
Experience
15 years, 11 months

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Work Experience

Total years of experience :15 years, 11 months

Manager – Sales and Business Development at ServiceMarket
  • United Arab Emirates - Dubai
  • My current job since September 2016

Manage a team of 4 Sales Account Managers
Key Account Manager for the company’s Top 30 accounts
Manage existing relationships with companies to achieve revenue targets.
Conduct research and develop data driven Go-To-Market strategy for new verticals.
Acquire and onboard new companies from all over UAE.
Increase both customer and partner engagement through result-oriented advertising campaigns.
Established strategic partnerships with companies like Crate & Barrel and du.
Represented ServiceMarket at Arabnet 2018 in Riyadh

Senior Relationship Manager - Gatherer at Bayt.com
  • United Arab Emirates - Dubai
  • March 2014 to August 2016

Expand revenue share of assigned database through a transactional and solution-oriented selling approach.
Perform usage analysis for clients to ensure their needs are being met efficiently.
Grow market share and incrementally grow customer share to ensure additional revenue streams.
Achieve 60% stack coverage by physical meetings.
Prepared promotional marketing documents to engage passive prospects over various social media platforms.

eBusiness Account Executive at Dell India Private Limited
  • India - Bengaluru
  • December 2012 to February 2014

Highlights:
Distinction of being chosen as Dell India’s first eBusiness Account Executive.
Successful in crossing $1 million sales revenue within the first 4 months of being deputed.
Part of the core team which started the Dell Express Ship Affiliate Website - www.compuindia.com.
Awarded Bronze Award for outstanding business contributions to Dell Consumer Team.

Key Responsibilities:
Developed and managed key strategic partnerships with e-tail partners like Flipkart, eBay, Amazon, etc.
Exceeded sales revenue target via channel partner.
Worked on MAGENTO while overseeing catalog of the Dell Express Ship Affiliate website.
Handled Social Media Campaigning of the Dell Express Ship Affiliate Website.
Coordinated and executed Dell Marketing/PR events and activities across all e-tail partners.

Inside Sales Representative at Dell India Private Limited
  • India - Bengaluru
  • August 2010 to November 2012

Highlights:
Awarded Rookie of the Quarter (Q3 FY 11) for attaining the maximum revenue amongst the new hires
Awarded Bronze Award (Q3 FY 13) for outstanding sales performance

Key Responsibilities:
Communicated with clients on a daily basis and educated them on the right product as per their need.
Undertook order-processing and coordinated with various departments to ensure smooth delivery of the product and thereby ‘delight’ the customer.
Responsible for generating revenue from existing customers by leveraging marketing-led, self-generated and channel leads.
Conducted presentations/demonstrations for corporate houses at Dell Consumer Events.

Senior Account Executive – Events at Even Flow Events & Entertainment
  • India - Bengaluru
  • June 2009 to July 2010

Highlights:
Successfully handled various key accounts such as Accenture, Siemens, 24/7 and Goldman Sachs
Effectively and successfully executed major events such as Accenture - GS Townhall, Siemens - Annual Day and JLL - Annual Conference.

Key Responsibilities:
Understood client requirements and suggested appropriate communication strategies.
Developed cost estimates for various projects.
Strategized and conceptualized event details with the client and de-briefed Creative & Production Team.
Coordinated between Execution Teams (E.g. Operations; Creative, etc.) and client to ensure delivery of quality events.

Sr. Customer Service Representative at TRG Customer Solutions
  • United States
  • May 2008 to May 2009

Worked for AT&T, provided quotes & generated sales for New Broadband, Direct TV and Wireless Connections.
Carried out up-selling & cross-selling existing AT&T customers.
Assisted Marketing Manager in coordinating promotional events.
Designed attractive presentations for the promotional campaign of the products.
Liaised between TRG Customer Solutions and AT&T.

Education

Master's degree, Marketing
  • at Indiana University Of Pennsylvania
  • May 2008
Bachelor's degree, Accounting
  • at Christ College
  • November 2006

Specialties & Skills

Event Management
Digital Marketing
Business Development
Key Account Management
MS Office
Magento
MS Excel
MS Word
MS PowerPoint

Languages

English
Expert
Malayalam
Expert
Hindi
Expert
Tamil
Beginner

Training and Certifications

Oracle Hyperion Essbase 9.3 Developer Certified Expert (Certificate)
Date Attended:
November 2008
SQL Server 2005 Programming (Certificate)
Date Attended:
March 2008

Hobbies

  • Football, Travel, New Technology