Dealer Network Development Analyst
Kia Motors Aljabr Group
Total years of experience :10 years, 1 month
Working for channel development with OEM -
KMC KOREA, RHQ Middle East and Aljabr Automotive, mainly overseas
communication and project handling with KMC South Korea & RHQ Middle
east.
Current Working Areas: Responsible for developing and implementing programs to grow the
distributor channel, Reviewing and analyzing different projects in channel between KMC
South Korea, RHQ Middle East and Aljabr automotive, Dealer channel management, Network
plan Support, BM plan Support, Rolling action plans support, Dealer channel projects,
Management reporting, Mystery Shopping, Customer satisfaction & experience, Reporting &
Analysis, Data Collection and Data Management.
Projects with South Korea, RHQ Middle east and Kia Aljabr : CSI sales & service analysis & report,
Network plan analysis, BM Plan analysis, preparing rolling action plans, CRM analysis report,
Global data base system, CRM Diagnosis tool user, Nationwide big data project, My sales
platform, Mystery shopping analysis IPSOS, King pin analysis (IAM)Integrated action
management project, Lead management process, system and reports. Tele Sales process,
Vehicle tracking system. Kia-KDEP System - Kia Dealer excellence program. Aljabr Excellency
program. Training system, CRM system improvement and support. Call center system
Improvement and support, Rent a car system improvement. Appointment system service
center.
Working closely mainly with KIA Motors Corporation South Korea and RHQ middle east,
Aljabr Management, Sales Division and other departments. Responsible for understanding
business problems and identifying the needs of cross functional teams. Daily Sales Analysis
and reporting, Stock Analysis & Reports to KMC South Korea, Middle East RHQ and Aljabr
management, Supporting job functions with financial and operational performance analyses,
Taking part in budgeting / Sales forecasting process, Provide business teams with regular
and ad hoc analyses and reports, studying and preparing Market reports like MEAC and BMI
Reports, preparing management reporting and presentations for internal stakeholders,
Analyze the performances of sales activities and agents and communicate, collaborate and
share with related departments for improvement / action plans, Control data and making
sure of data accuracy on multiple data sources, Creating sales growth opportunities with
deep dive data analysis, Administrator of company MIS reporting System, preparing format
for MIS and providing support to IT for system management, ERP Tools Used like Kerridge
and internal Facts System, specialization in MS Office (MS Excel and MS PowerPoint
Marketing cost report and estimation report to management, Showroom traffic analysis,
Social media support, Created and In-charge marketing data bank, marketing data support
to all departments. Focusing and analysis of online activities of competitors, MS-PowerPoint
Presentations and Competitors Activities Reports.
Performed a
number of duties focusing on customer satisfaction and coordinating sales team activities.
Tracking reports, file invoices, forward phone calls, greet customers, schedule appointments,
follow up on sales calls, and help make sales process smooth and done.
Technical Qualification: Diploma in MS office Internship: A research report Investment
opportunities in Jammu And Kashmir Bank Limited India.
in