Tuleen hani Mahmoued Hena, Sales Represintetve & Custumer Care

Tuleen hani Mahmoued Hena

Sales Represintetve & Custumer Care

wi-tribe

Location
Jordan - Amman
Education
High school or equivalent, technology
Experience
2 years, 0 months

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Work Experience

Total years of experience :2 years, 0 months

Sales Represintetve & Custumer Care at wi-tribe
  • Jordan - Amman
  • February 2008 to January 2010

Present & sell company products & services.
Follow up on new leads & referrals resulting from field activity.
Develop & maintain sales materials & current product knowledge.
Prepare paperwork to activate & maintain contract services.
Manage account services through quality checks & other follow up.
Identify & resolve client concerns.
Dealing with cash payments & make the cash reconciliation's on regular basis.
Develop & implement special sales activates to increase sales.
Report to the direct superior the feedback of subjects regarding to customers, tools, coverage & complaints.

Education

High school or equivalent, technology
  • at Call Center
  • February 2006

Aug. 2005 - Feb. 2006 ITG Integrated technology Group Personnel officer/ HR; Integrated technology Group (ITG) * Adherence Report /Daily & Monthly * Health insurance * Access Cards/ Badges * Business Cards * Interviews Schedules * Filing * Receiving new employees, Arranging with IT Dep. Regarding PCs, User-names Passwords. * Evaluations & self appraisals, (Annuals and semi annuals) * Salaries/ Deductions: Health Insurance, social security, and other deductions. (4) Training at Xpress/IT Dep, for 3 months, worked with the support team, regarding the technical and IT issues, coordinating with the P.A .In office work (filing, scheduling team's meetings, leaves and adherence) Worked also for a period of time at the Customer Care Dep. / Call Center. (5) Training at Jordan Times news paper, for 3 months, as Assistant Manager, I handled the office work (filing, Correspondence, also worked on computer applications and tools)

Bachelor's degree, ABI Amman Business Institue
  • January 2005

2004-2005 ABI Amman Business Institue Amman, Jordan Diploma In Busnise Administration / ICDL

High school or equivalent, Art Stream
  • at Jandaweel High School
  • January 2003

2002-2003 Al-Jandaweel High School Amman, Jordan General Secondary Certificate - Art Stream WI-TRIBE- JORDAN WORK EXPERIENCE

Specialties & Skills

Issues Resolution
After Sales Support
Customer Service
Soft Skills
CONTRACTS
FROM SALES
INCREASE
INCREASE SALES
LOGGING
MICROSOFT OFFICE

Languages

Arabic
Expert
English
Expert

Training and Certifications

sales & custumer services training (Training)
Training Institute:
wi-tribe