Tuqa AL-Jumaan, customer service

Tuqa AL-Jumaan

customer service

Abyat

Location
Saudi Arabia - Dammam
Education
Bachelor's degree, Biology
Experience
5 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :5 years, 3 Months

customer service at Abyat
  • Saudi Arabia - Dammam
  • November 2014 to August 2015

To call clients and make customer satisfaction surveys with them, and update their information in our database.

CALL ATTENDANCE at SAMARA
  • Saudi Arabia - Eastern Province
  • June 2013 to January 2014

TO RECEIVE TELEPHONE CALLS FROM ARAMCO EMPLOYEES AND MAKE TAXI BOOKINGS OR EDITING PREVIOUS ONES, ALSO HANDLING COMPLAINS AND SOLVING PROBLEMS.

Phlebotomist at National Guard Health Affairs
  • Saudi Arabia - Alahsa
  • March 2009 to July 2011

To extract blood from in and out patients, receiving their samples and preparing them to be sent to the Main lab for testing.
Doing computer work by entering all the requests in the system and writing shift reports .

RECEPTIONIST at AL RIDA CLINIC
  • Saudi Arabia - Eastern Province
  • November 2007 to February 2009

Receive patients, manage their files and send them to proper clinics, Manage financial accounts in the reception area, Manage the reception employees and their work area, perform customer services and telephone queries.

Education

Bachelor's degree, Biology
  • at King Fisal University
  • July 2007

GPA 4.06 (out of 5)

Bayt Tests

English To Arabic Translation Skills Test
Score 95%

Specialties & Skills

Customer Service
English
MS-Windows
MS-Office
English Typing 40 words/min
Arabic Typing 45 words/min

Languages

English
Expert
Arabic
Expert