Area Manager
Berger Paints
Total years of experience :18 years, 10 Months
Job description & responsibilities:
• Looking after Road marking business of North. (Islamabad, KPK, AJK, Baltistan & Afghanistan)
• Looking after all Road development projects of these regions.
• Maintaining 28 Franchises and 2500 retail outlets.
• Making healthy relationships with the Clients like CDA, Bahria town, FWO, NHA, NLC etc.
• Develop sales Forecast and targets of the team.
• Develop collection targets.
• Monitoring after sales service.
• Monitor Application team activities.
• Action plans to achieve monthly targets and collection.
• Frequent visits to different areas.
• Visit other countries for Procurement like China, Thailand.
• Looking after product line consist of 55 items. like Vegetable seeds, Rice, Cotton
• Budgeting and Forecasting.
• Monthly sales analysis reports
• Target and goal settings.
• Managing nationwide distribution of seed to the 15 warehouses from feeder warehouse.
• Managing transportation involved in distributing seeds.
• Visiting all warehouses monthly for inspection of product.
• Visiting all franchises of the companies for their betterment and inspection.
• Conduct surveys for the betterment of the company.
• Involved in policy making of the sales & distribution.
• Sales Reports Analysis, sales trends compilation & reporting to staff on regular basis.
• Classification of retailers according to performances
• Sales Forecasting
• Stock keeping units planning & Optimization.
• Monitor Franchise stock order entries.
• Orders management.
• Coordination with finance, logistics and supply chain to ensure timely delivery of stock to franchises
• System Monitoring
• Franchise payments followup.
• Market analysis and planning for the region.
• Gather local information on competitors, analyze and report to RD.
• Ensure free data availability and its circulation to all stake holders
• Looking after administrative issues.
• Having responsibility of the distribution of the marketing material to the zones.
• Managing company seed accounts.
• Packaging and design.
• Develop Marketing campaigns
• Coordination with Vendors nationwide and Overseas.
• Managing vendors accounts and list.
Training and courses:-
• Learning and development skills course.
• Stress management training.
• Supply chain course.
• Warehousing
• Employer : HMA Grundfos (PVT) Ltd.
• Association : 1st February 2010 till 13 March 2011
• Designation : Senior Sales Executive
Job description & responsibilities:
• Monitoring sales of whole region consists of 43 cities.
• Responsible for bringing quality customers on board.
• Achieve monthly target by making the list of task in hand.
• Make a list of industrial clients by visiting the market.
• Responsible to participate in tenders on company behalf.
• Develop weekly sales chart which shows my team performance.
• Arrange seminars for the customers in which we have to provide awareness to the customer regarding our product.
• Develop coordination with the factory regarding the product delivery on time.
Working in capacity of Assistant Manager in diversely experienced and goal-oriented Credit & Collection/Revenue Asssurance/Special Projects Department as part of all the functions of Credit and Collection, with a demonstrated track record of analysis of financial position of organizations perusing for credit waivers and bringing quality sales on board. in case of default looking after the collection & Sales audit but I am having full command on the working of below mentioned teams aswell.
Qaulity Corporate/Franchise Sales & Waiver Processing:
• In my region as a team lead it’s my responsibility to bring quality customers on board by evaluating their market track record and financial strength.
• Make plans for the sales team in achieving monthly targets by processing cases in time.
• Offer different discounts to the customer and after clearing all aspects finally close the deal.
• We have to work within our KPI. On weekly basis reports of monthly targets are generated.
• Evaluating/Approving Security Deposit waivers to Direct/indirect sales channels specially to corporate clients.
• Also involved in audit of waivers given by other than Credit & Collection Department.
• Involved in Audit of Waivers in Case of Transfer of Ownership.
• Doing Franchise and sales audits regarding their sales are according to our policy or not.
• Measuring quality sales by doing audits.
• Make visits to the companies regarding physical verification of the customer and the company for their approved Wavier.
• Day to day meetings with PTA for the implementation of the policy.
Collection of the defaulted Debt:
• Involved in making collection procedure of the customers who are defaulted.
• Currently I am transferred from Head Office Lahore to Multan region on Special task of Collection because in that area fraudulent activities are increasing day by day.
• On weekly basis I have to generate collection report in which I have to check my is achieving targets or not.
• I arrange several trainings for teams in which they learn how to handle the customer.
• Making daily audit reports regarding sales processing.
• I giving training to my recovery team that how to recover debt/ How to talk to customer? How to handle their queries? etc.
Credit Monitoring & Fraud Management
• Having working experience with Revenue Assurance department regarding different activities.
• Involved in creation of rules for monitoring/blocking of postpaid subscribers.
• Coordination with Revenue Assurance Department for monitoring/blocking of High usage customers.
• Fraud Monitoring for customers on International Roaming.
• Also worked on related defaulted accounts monitoring.
• Monitoring Daily post paid Activations.
• To investigate customer complaints/queries analyze their underlying basis and make recommendations on how to improve the relevant system to eliminate the complaints, i.e. activation process, billing process, Overcharging etc.
• I also done Audit on daily ISD, IR activations.
• Unbilled audit.
• Nationwide numbers restoration audit.
• System vs. Switch reconciliation.
• Monitor every activity perform on postpaid numbers Nationwide.
Credit Operations & Risk Management
• Handling Credit limit alteration requests for regular/ corporate customers on the basis of their credit evaluation.
• Customers are rated accordingly after analyzing their previous credit worthiness, which directly effects their credit monitoring.
• Handling Address Verification for all post paid base relating new activation, International Dialing and International Roaming access.
• Resolving credit related issues for corporate customers routed through Corporate Key Account Managers.
• Involved in coordination with Affinity Department for setting the credit limits / Categories of their customers.
• My approval required to increase the limit of the company accounts after verifying their billing history.