umesh kizhakkepurayil, Café Supervisor

umesh kizhakkepurayil

Café Supervisor

Location
India
Education
High school or equivalent, Hotel Management
Experience
17 years, 6 months

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Work Experience

Total years of experience :17 years, 6 months

Café Supervisor
  • January 2018 to January 2020

La Princess Café (Qatar)
Screening, interviewing, hiring, and training café staff.
Managing staff's work schedules.
Conducting regular inspections of the cafe to determine whether proper standards of hygiene and sanitation are
maintained.
Overseeing hot and cold beverages preparation, presentation, and storage to ensure compliance with food health and
safety regulations

Head Barista
  • December 2016 to January 2018
Head at Cavalli Caffe
  • Bahrain
  • November 2012 to September 2016

Primary Responsibilities:
- Do inventory on all products and cutlery items.
- Solve problems with suppliers.
- Train and teach new staff
- Control quality and quantity of beverages and cocktails.
- Report keeping.
- Introduction new rules, beverages, cocktails.

at Ramada Raj Park Hotel
  • India
  • June 2007 to January 2008

Primary Responsibilities:
- Greets guests and presents them with the menu.
- Inform guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Punch the order on the POS machine and make sure to enter the special requirements made by
the guest while ordering the food.
- Serve food and beverage to the guest as per the course of order.

Education

High school or equivalent, Hotel Management
  • at Board of Technical Examination
  • January 2006

Industrial Training (Woodlands Hotel, Goa

Bachelor's degree, Hotel Management
  • at Board of Technical Examination
  • January 2005

High school or equivalent,
  • January 2003

Specialties & Skills

Service Operations
Restaurants Management
CASHIER
INVENTORY MANAGEMENT
MANAGEMENT
QUALITY
FILE MANAGEMENT
LANGUAGES

Languages

Arabic
Expert
English
Expert
Hindi
Expert