Total Years of Experience: 9 Years, 4 Months
October 2001
To August 2004
Unit Manager
- Agency Arrangements
June 1999
To November 2000
Concurrent Auditor
Provided proactive support/ guidance to Sales and operations staff by guiding them with the Banks’ internal policy & operating instructions and procedure as well as the interpretation of exchange control and other regulatory requirements.
•Conducted periodic tests in line with Group Operations Risk Management guidelines and submitted test results to the Management for corrective action
•Conducted periodic tests in line with Group Operations Risk Management guidelines and submitted test results to the Management for corrective action
July 1997
To May 1999
Regional Trainer
Facilitated programs on Banking Operations, Developing Leadership Management Skills, and Teambuilding & Service Excellence.
•Successfully coordinated training programs using External Facilitators for specialised training leading to improvisation of skill set
•Successfully coordinated training programs using External Facilitators for specialised training leading to improvisation of skill set
July 1994
To June 1997
Personnel Services Officer
Managed identification, recruitment and induction of new staff in the region. Organized induction programs & facilitated Service Quality Workshops for over 300 Front line Staff across the region.
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