Total Years of Experience: 26 Years, 1 Months
September 2010
To Present
Manager - After Sales
at M/s Saud Bahwan Automotive llc
Location :
Oman - Muscat
Career Sketch
M/s Saud Bahwan Automotive LLC (Toyota, Kia & Ford)
Career Elevation,
Service Manager (Kia & Ford) JUN’13 - Till date.
Service Manager (Toyota)
After sales & Service Marketing SEP’10 - JUN’13
Managing Almawellah Toyota, Kia & Ford Branches through a team of 120 key professionals with a daily inflow of more than 200 vehicles.
Over all operational responsibility for the Region, operational effectiveness and continual business improvement of the region.
Enhanced Market share substantially with a deep penetration in the market with more synergy with parts department.
Maintaining Recovery rate / Ro in Kia - 20 OMR & Ford - 35 OMR.
M/s Saud Bahwan Automotive LLC (Toyota, Kia & Ford)
Career Elevation,
Service Manager (Kia & Ford) JUN’13 - Till date.
Service Manager (Toyota)
After sales & Service Marketing SEP’10 - JUN’13
Managing Almawellah Toyota, Kia & Ford Branches through a team of 120 key professionals with a daily inflow of more than 200 vehicles.
Over all operational responsibility for the Region, operational effectiveness and continual business improvement of the region.
Enhanced Market share substantially with a deep penetration in the market with more synergy with parts department.
Maintaining Recovery rate / Ro in Kia - 20 OMR & Ford - 35 OMR.
November 2003
To October 2010
Manager - Service
at T. V. Sundaram Iyenagar & Sons Limited, Coimbatore
Location :
India
KEY ATTAINMENTS:
Led TVS to become no. 5th rank in Honda Dealer in India by JDP in CSI 2007
Appreciated CSI in TVS 45 to 95%
Achieved 2nd place in Honda New Honda Circle
Managed operations of the Salem, Erode & Tirupur the branch handled servicing of 45 + vehicles per day.
Involved in day to day troubleshooting of the systems.
Oversaw processing of warranty claims.
Planned organized and directed a wide range of training activities (On Job Training).
Involved into setting up the strategy planning for monitoring CRM activities.
Led TVS to become no. 5th rank in Honda Dealer in India by JDP in CSI 2007
Appreciated CSI in TVS 45 to 95%
Achieved 2nd place in Honda New Honda Circle
Managed operations of the Salem, Erode & Tirupur the branch handled servicing of 45 + vehicles per day.
Involved in day to day troubleshooting of the systems.
Oversaw processing of warranty claims.
Planned organized and directed a wide range of training activities (On Job Training).
Involved into setting up the strategy planning for monitoring CRM activities.
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